My proceeds and cost basis vanish when I type in the information from my 3922. this is for ESPP

kirk-albin — Mon, 30 Mar 2020 20:24:05 GMT

Re: My proceeds and cost basis vanish when I type in the information from my 3922. this is for ESPP

GiseleD — Tue, 31 Mar 2020 19:17:02 GMT

You may want to log out, clear your cookies and cache, and then log back in to see if that helps.

Here's how:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

Google Chrome
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Microsoft Internet Explorer 11 (use the drop-down on the upper right corner of that page for earlier versions)
Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

Re: My proceeds and cost basis vanish when I type in the information from my 3922. this is for ESPP

kirk-albin — Wed, 01 Apr 2020 01:05:11 GMT

Thank you. I gave it a try and it is still broke.

Talked to somebody and it is a glitch in system. Hopefully will get fixed soon

topic My proceeds and cost basis vanish when I type in the information from my 3922. this is for ESPP in Investors & landlords

My proceeds and cost basis vanish when I type in the information from my 3922. this is for ESPP

Re: My proceeds and cost basis vanish when I type in the information from my 3922. this is for ESPP

Re: My proceeds and cost basis vanish when I type in the information from my 3922. this is for ESPP