https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sold-it-in/01/1101176#M40803 Thu, 06 Feb 2020 22:10:37 GMT hal2 2020-02-06T22:10:37Z https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sold-it-in/01/1101176#M40803 Thu, 06 Feb 2020 22:10:37 GMT https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sold-it-in/01/1101176#M40803 hal2 2020-02-06T22:10:37Z https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1101365#M40811 <P>If you have been claiming <EM>Rental Income and Expenses</EM>, you should have data in the<STRONG> Rental Property</STRONG> section under <STRONG>Wages &amp; Income.</STRONG></P> <P>&nbsp;</P> <P>Type '<STRONG>rental property'</STRONG> in the Search window, then click on '<STRONG>Jump to rental&nbsp;property</STRONG>'.&nbsp;</P> <P>&nbsp;</P> <P>If your Rental Property is not there, you can add it under <STRONG>Property Profile</STRONG> and <STRONG>Assets/Depreciation</STRONG>, and indicate that you '<STRONG>sold it in 2019'.</STRONG></P> <P>&nbsp;</P> <P>Click the link for detailed info on how to enter&nbsp;<A href="https://ttlc.intuit.com/replies/6686119" target="_blank">Sale of Rental Property</A>.&nbsp;</P> Thu, 06 Feb 2020 22:33:09 GMT https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1101365#M40811 MarilynG1 2020-02-06T22:33:09Z https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1117076#M41144 <P>Thanks, Marilyn.&nbsp; But, for 9 years I have had 3 rental properties under the appropriate section and, for some reason I will never understand, Rental Property #1 completely disappeared this year even though everything is proper in my 2018 Rental Properties and I did not sell it and it doesn't show I sold it.&nbsp; I tried signing in several times.&nbsp; Same absence.&nbsp; I will say that the web site was really having problems that day.&nbsp; Finally, I just went to my 2018 depreciation form, started from scratch and sold it in 2019 and this worked.&nbsp; Thanks for trying, but I know this was a TurboTax bug at this point.&nbsp; And, to make matters worse, this year there is no way to call for help - even for a TurboTax problem.&nbsp;&nbsp; Best, Hal</P> Sun, 09 Feb 2020 03:46:55 GMT https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1117076#M41144 hal2 2020-02-09T03:46:55Z https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1118340#M41167 <P>Had the exact issue as Hal2 describes. &nbsp;Many years TT filer. &nbsp;This year my long standing rental property info didn’t carry over from 2018 TT file to 2019 TT file. &nbsp;Spent over an hour yesterday on phone with TT Support - no success. &nbsp;This needs to be addressed PRONTO!</P> Sun, 09 Feb 2020 15:23:58 GMT https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1118340#M41167 Boc 2020-02-09T15:23:58Z https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1118372#M41169 <P><SPAN>Had the exact issue as Hal2 describes. &nbsp;Many years TT filer. &nbsp;This year my long standing rental property info didn’t carry over from 2018 TT file to 2019 TT file. &nbsp;Spent over an hour yesterday on phone with TT Support - no success. &nbsp;This needs to be addressed PRONTO!</SPAN></P> Sun, 09 Feb 2020 15:23:31 GMT https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1118372#M41169 Boc 2020-02-09T15:23:31Z https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1118612#M41183 <P>Boc - sorry you were affected, too, but I really don't know if anyone believed me and now maybe they do. What is this magical support phone number? I couldn't find one and they really should have one for THEIR web site problems. Thanks.</P> Sun, 09 Feb 2020 16:08:07 GMT https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1118612#M41183 hal2 2020-02-09T16:08:07Z https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1119501#M41209 <P>To reach out to customer service, please see the below link to route you to the right department:</P> <P>&nbsp;</P> <P><A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A></P> Sun, 09 Feb 2020 18:29:27 GMT https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-i-have-been-w-turbotax-for-9-years-and-have-owned-my-rental-property-1-all-that-time-i-sol/01/1119501#M41209 HeatherPLO 2020-02-09T18:29:27Z