topic Where can i get my screen share code? in Investors & landlords

Where can i get my screen share code?

kalaawyi — Tue, 04 Jun 2019 01:55:11 GMT

If you're currently on the phone with a TurboTax support...

SaraK — Tue, 04 Jun 2019 01:55:13 GMT

If you're currently on the phone with a TurboTax support professional, you can allow them to view your screen by visiting livelook.

Re: If you're currently on the phone with a TurboTax support...

alump93232 — Thu, 02 Jan 2020 22:39:58 GMT

This link no longer works, please provide updated instructions on how to connect with a specialist via livelook.

https://glance.net/visitor/start/DownloadGlance.aspx?groupid=19185

Re: If you're currently on the phone with a TurboTax support...

LorenL — Mon, 03 Feb 2020 20:20:21 GMT

The proper link is actually: https://turbotaxshare.intuit.com

this does resolve to the link listed by @alump93232

Re: Where can i get my screen share code?

ColeenD3 — Tue, 04 Feb 2020 16:44:27 GMT

You can do it from within the program. See the screenshots below. You will go to Tools in the menu to the left.

Re: Where can i get my screen share code?

pauloosiepeter — Fri, 06 Mar 2020 05:28:49 GMT

Ask where do I get a code

Re: Where can i get my screen share code?

RobertG — Fri, 06 Mar 2020 17:41:43 GMT

If you are on the phone with a TurboTax professional you can get the code by hitting shift and enter.

The professional will explain how to do it.

If you are not on the phone with a professional, why are you looking for the code?

@pauloosiepeter

Re: Where can i get my screen share code?

Lacoste1962 — Tue, 10 Mar 2020 22:58:20 GMT

Home

Re: Where can i get my screen share code?

KrisD15 — Wed, 11 Mar 2020 02:00:51 GMT

Go into your account and return (click "Pick up where I left off")

Click Tax Tools on the left side (under File)

Click Tools from that drop-down

Click "Share my file with Agent" at the bottom of the list on the Tools Center screen

Click OK to the dialog box

The screen-share code is the "token number" listed on the screen

Re: Where can i get my screen share code?

Gwalker2007 — Tue, 28 Apr 2020 13:00:05 GMT

How I get the code

Re: Where can i get my screen share code?

mcduffietiffany7 — Wed, 13 May 2020 13:39:26 GMT

I need my code

Re: Where can i get my screen share code?

Jquanjr1126 — Fri, 05 Mar 2021 01:26:59 GMT

how can i get the code

Re: Where can i get my screen share code?

CarissaM — Fri, 05 Mar 2021 17:09:43 GMT

You would get the code while connected with a Turbo Tax Specialist.

If you would like to speak with one, please click here.

Re: Where can i get my screen share code?

TexasLJL — Sat, 06 Mar 2021 03:23:25 GMT

You must be on the phone with an expert before you generate the code. Click on the Cobrowse link at the very bottom of the TurboTax page

How to manually generate a screen share code

New for Tax Year 2020, you may not need to generate a code at all. If you use the "Contact US" button (accessed from within the search panel) your expert will be able to send a pop-up window directly to TurboTax Online. All you do is click "Accept" on the pop-up - no code needed.

Re: Where can i get my screen share code?

eknecht — Thu, 15 Apr 2021 00:51:48 GMT

I need a screen share code

Re: Where can i get my screen share code?

ThomasM125 — Thu, 15 Apr 2021 21:14:38 GMT

@eknecht In the desktop version of TurboTax, choose the Online menu option, then ScreenShare Code. If working online with TurboTax, you need to be on the phone with a TurboTax agent, and then you hit the Shift and Enter keys on your keyboard at the same time.

Re: Where can i get my screen share code?

Mark Mathis — Sun, 18 Apr 2021 16:35:04 GMT

Where can I get my screen share code

Re: Where can i get my screen share code?

Cynthiad66 — Fri, 23 Apr 2021 16:25:28 GMT

When you go live with a tax expert they will instruct you how to generate the code.

Re: Where can i get my screen share code?

Dw6619lee — Fri, 07 May 2021 02:07:46 GMT

Hello help

Re: Where can i get my screen share code?

DaveF1006 — Fri, 07 May 2021 03:41:45 GMT

A screen share code is generated every time you make a live call to customer service or to speak to a tax advice specialist. These are not retained after the call.