topic Re: Program Updates in Education https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842510#M21881 <P>It is very surprising . Until today, I did not have troubles to read about update content. I tried to see the 8/14/2019 updates and I could not. I got to a generic page.</P><P>Regarding 8/14/2019 update TT mentions that is critical. And I cannot see it. Very strange.</P><P>Maybe some people at Intuit&nbsp; are paid from competition to do a bad job. Or this is the beginning of the end.</P><P>I will regret if so.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipboard_image_0.png" style="width: 400px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/1560i9877C37BEF72C7D4/image-size/medium?v=1.0&amp;px=400" role="button" title="clipboard_image_0.png" alt="clipboard_image_0.png" /></span></P> Mon, 19 Aug 2019 01:14:45 GMT Constantins 2019-08-19T01:14:45Z Program Updates https://ttlc.intuit.com/community/college-education/discussion/program-updates/01/834507#M21769 <P>T/T just updated my program to the 7/19/19 version.&nbsp; when I click the "MORE DETAILS" hyperlink, it brings me to a generic page <A href="https://ttlc.intuit.com/community/home/misc/03/en-us" target="_blank">https://ttlc.intuit.com/community/home/misc/03/en-us</A> for BOTH the Program Updates and Federal Tax Forms updates that were in the successful update box.&nbsp; Where's the details??&nbsp; How does one find out what was in these updates, this worked fine earlier this year.&nbsp; (The Program Update box even has the word "CRITICAL" so I want to see what happened here.)</P> Mon, 29 Jul 2019 14:23:43 GMT https://ttlc.intuit.com/community/college-education/discussion/program-updates/01/834507#M21769 AndrewQQ 2019-07-29T14:23:43Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834509#M21770 <P>The More Details link has been broken for several months waiting for a fix from the TurboTax programmers.&nbsp; As yet, no fix.</P><P>&nbsp;</P><P>See this TurboTax support FAQ for the latest release information -&nbsp;<A href="https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799" target="_blank">https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799</A></P> Mon, 29 Jul 2019 14:27:34 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834509#M21770 DoninGA 2019-07-29T14:27:34Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834525#M21771 <P>Thank you.&nbsp; I don't get why this continues to be such a problem with them.&nbsp; When the tax season opens, it takes months for the links to eventually work, now they don't work again.&nbsp; This is what we used to call in the business (I designed operating systems for a rather large computer company for 30+ years) a SMOP..."a small matter of programming".&nbsp; It always amazes me that if they can't get this simple thing to point to a documentation file correctly, why do I&nbsp; trust the program to actually perform accurately in the tax calculations???</P> Mon, 29 Jul 2019 14:59:12 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834525#M21771 AndrewQQ 2019-07-29T14:59:12Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834572#M21772 <P>when I started preparing tax returns decades ago, there were no computers so they had to be done by hand.&nbsp; I could carry a copy of the Internal Revenue Code&nbsp; - 1 volume that could be carried in one hand.&nbsp; over the next 5 decades the US Congress has seen fit to make the code so complicated only the simplest returns can be prepared correctly by hand.&nbsp; Your concern about accuracy is the same that pro's using software costing many thousands of dollars have.&nbsp; &nbsp;There is no way to be sure.&nbsp; For a fact, this year's IRS's original worksheet for computing the Capital Gains Tax contained an error that affected some filers.&nbsp; Since some software providers like TT followed the IRS worksheet,&nbsp; some of its filers were affected.&nbsp; The IRS didn't catch or fix the error until after the 4/15 filing deadline.&nbsp; During my career I have seen IRS notices saying taxpayers returns were wrong to be in error.&nbsp; So you see even the IRS gets it wrong.&nbsp; At least TT offers to pay penalties and interest if its computations are wrong.&nbsp; &nbsp;&nbsp;</P><P>&nbsp;</P> Mon, 29 Jul 2019 16:20:44 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834572#M21772 HACKITOFF 2019-07-29T16:20:44Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/841895#M21874 <P>Just to let you know, Turbotax now is showing updates for 8/14/2019, but still no details. Exasperating.</P> Fri, 16 Aug 2019 23:09:53 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/841895#M21874 elbara 2019-08-16T23:09:53Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842510#M21881 <P>It is very surprising . Until today, I did not have troubles to read about update content. I tried to see the 8/14/2019 updates and I could not. I got to a generic page.</P><P>Regarding 8/14/2019 update TT mentions that is critical. And I cannot see it. Very strange.</P><P>Maybe some people at Intuit&nbsp; are paid from competition to do a bad job. Or this is the beginning of the end.</P><P>I will regret if so.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipboard_image_0.png" style="width: 400px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/1560i9877C37BEF72C7D4/image-size/medium?v=1.0&amp;px=400" role="button" title="clipboard_image_0.png" alt="clipboard_image_0.png" /></span></P> Mon, 19 Aug 2019 01:14:45 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842510#M21881 Constantins 2019-08-19T01:14:45Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842511#M21882 <P>Ha, I was updated to level 3. Is this a joke?</P> Mon, 19 Aug 2019 01:21:16 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842511#M21882 Constantins 2019-08-19T01:21:16Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842531#M21884 <P>Level 3? &nbsp;What's that? &nbsp;Are you talking about the Turbo Tax versions? &nbsp;There is the Free Edition, Deluxe, Premier and the Self Employed version.</P> Mon, 19 Aug 2019 02:59:37 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842531#M21884 VolvoGirl 2019-08-19T02:59:37Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842546#M21885 <P>I think the user may be referring to achieving "Level 3" status for his profile in this user forum.</P> <P><A href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/339142" target="_blank" rel="noopener">https://ttlc.intuit.com/community/user/viewprofilepage/user-id/339142</A></P> Mon, 19 Aug 2019 04:37:21 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842546#M21885 mesquitebean 2019-08-19T04:37:21Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860068#M22060 <P>That link covers updates through May 24.&nbsp; We are way past that with at least three subsequent updates, two of them labeled critical.&nbsp; Do we have any way of knowing what was changed?</P><P>&nbsp;</P><P>My tax changed.&nbsp; I had to track it down to a change in the Schedule D Tax Worksheet.&nbsp;</P> Sat, 05 Oct 2019 21:30:44 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860068#M22060 NebularNovice 2019-10-05T21:30:44Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860070#M22061 <P><LI-USER uid="71240"></LI-USER>&nbsp;The Release Notes support FAQ was originally posted on May 24.&nbsp; There have been multiple updates since then.&nbsp; The last being on September 10 for Release 47</P> Sat, 05 Oct 2019 21:39:00 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860070#M22061 DoninGA 2019-10-05T21:39:00Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860084#M22062 <P>Thanks for the info.&nbsp; I naively used the link posted in a reply above.&nbsp; That reports updates through May 24.&nbsp; I also searched for "Release Notes support FAQ," No help.</P><P>&nbsp;</P><P>Where is the updated FAQ?</P> Sat, 05 Oct 2019 22:03:07 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860084#M22062 NebularNovice 2019-10-05T22:03:07Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860086#M22063 <P>Here is the support FAQ -&nbsp;<A href="https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799" target="_blank">https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799</A></P> Sat, 05 Oct 2019 22:05:12 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860086#M22063 DoninGA 2019-10-05T22:05:12Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860092#M22064 <P>Thanks.&nbsp; My apologies for not reading more carefully.&nbsp; (There is a later release, but I assume they will get to that soon.)</P><P>&nbsp;</P><P>The change to the Schedule D Tax Worksheet could have simply been incorporating an IRS change in their Schedule D instructions. It is not mentioned in the release notes.</P> Sat, 05 Oct 2019 22:19:55 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860092#M22064 NebularNovice 2019-10-05T22:19:55Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860104#M22065 <P>I'm new to this forum, so I'm not sure if this is the right place to post my question, although my question relates to updates.</P><P>&nbsp;</P><P>Now that I've read the replies on this thread, perhaps I can answer this myself.&nbsp; The answer being that TT is running way behind in having working, up-to-date links to the update information.</P><P>&nbsp;</P><P>So, here's my story.&nbsp; I started TT today and was prompted to have TT updated.&nbsp; I did.&nbsp; When the updating was done, the window said the updates were released on 9/25/2019.&nbsp; I too clicked the link to find out details about the change.&nbsp; The link take me to <A href="https://ttlc.intuit.com/community/home/misc/03/en-us.&nbsp;" target="_blank">https://ttlc.intuit.com/community/home/misc/03/en-us.&nbsp;</A> I found a thread that linked me to the updates <A href="https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-software" target="_blank">https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-software</A></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot (155).png" style="width: 999px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/1957iA152C9E0780AA9B6/image-size/large?v=1.0&amp;px=999" role="button" title="Screenshot (155).png" alt="Screenshot (155).png" /></span></P><P>&nbsp;</P><P>So, as you can see, the page starts by saying the latest update is dated September 10.&nbsp;</P><P>&nbsp;</P><P>I've included the update window that says my update was released 9/25/2019 so you can see what threw me off.&nbsp; It's unnerving to think that I've downloaded a suspicious update.&nbsp; This is a piece of software that we all have to put a lot of trust into.&nbsp; But this is what it is?</P> Sat, 05 Oct 2019 22:50:47 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860104#M22065 davesontimeevery 2019-10-05T22:50:47Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860134#M22066 <P>TurboTax updated the 2018 software on 09/25 to Release 48.&nbsp; That release has not been reflected in the support FAQ at this time.&nbsp;&nbsp;</P> Sat, 05 Oct 2019 23:41:50 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860134#M22066 DoninGA 2019-10-05T23:41:50Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860337#M22070 <P>Almost all updates to the program after April have to do with "housekeeping or technical issues" and do not affect the returns themselves ... however as a precaution you should :&nbsp;</P><P>&nbsp;</P><P>1) shut off automatic updates once you have filed the return</P><P>&nbsp;</P><P>2) always save a copy of the return and add the current date to the name file ... so if you have to ever return to a prior version you can ....&nbsp; for example JohnSmithReturnAsOf..10/6/19&nbsp; &nbsp;or JaneDoeReturn.as.filed. 4/15/19 ...ALSO keep a copy of the .taxfile &amp; PDF on a separate storage medium like a thumb drive in case your computer dies</P><P>&nbsp;</P><P>3) only update the program when step 2 is complete</P> Sun, 06 Oct 2019 15:56:26 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860337#M22070 Critter 2019-10-06T15:56:26Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860380#M22071 <P>Now you tell us. &lt;g&gt;</P><P>&nbsp;</P><P>I did all of those except # 1.&nbsp; I do have copies of the filed .tax2018 and pdfs produced at the time of filing.</P><P>&nbsp;</P><P>I did not turn off automatic updates.&nbsp; So one of the recent updates (not sure which since the relevant change is not reported in the notes) changed the return so it reports a different tax bill.&nbsp; The interesting thing is the program change which affected our return was apparently a correction of an IRS error in one of their worksheets.&nbsp;</P><P>&nbsp;</P><P>If automatic updates were turned off, I would not know about this correction.&nbsp; I am not sure whether it is a good idea to turn automatic updates off.&nbsp; The update could be a correction of an IRS error or Turbo Tax error.&nbsp; I might well want to know about either.&nbsp; Maybe the only way to protect against this is to keep a copy of the program as it existed at the time of filing - in addition to the taxfile and pdfs.</P> Sun, 06 Oct 2019 18:11:40 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860380#M22071 NebularNovice 2019-10-06T18:11:40Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861620#M22084 <P>Turbo tax used to have excellent support. &nbsp;Not I cannot access the program because it needs to be updated. &nbsp;However, the update won't launch. &nbsp;I am doing work on 2 fast applications and dead in the water. &nbsp;Scholarship and college applications cannot be processed now because were waiting to complete the fast form. &nbsp;Turbo Tax has become an impediment.</P> Wed, 09 Oct 2019 00:43:02 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861620#M22084 OnlineSucks 2019-10-09T00:43:02Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861656#M22085 <P><LI-USER uid="517987"></LI-USER>&nbsp;</P> <P>This is mainly a user community forum, not a direct route to Customer Support (we can tell you how to phone them if necessary).&nbsp;&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>You're posting in the middle of a cluttered old thread with at least 5 other users, so it might get confusing here.&nbsp;&nbsp; Usually it's best to start one's own new thread to keep things straight&nbsp;and attention is focused on <EM>your</EM> issue.</P> <P>&nbsp;</P> <P>I assume you are using installed desktop software (CD/download) since you mentioned an "update".&nbsp; However, since the word "online" is in your screen name, that makes it a bit confusing as to which product you are using.&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;You'll need to explain more so folks will&nbsp; understand what you are doing and experiencing.&nbsp;&nbsp; Please describe what you mean by "the update won't launch." &nbsp; When you start your TurboTax software, does it tell you an update is available, and when you click to download and install the update, nothing happens?&nbsp;&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>Also, what desktop software and OS are you using--TurboTax for Windows PC, or TurboTax for Mac?</P> Wed, 09 Oct 2019 01:50:51 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861656#M22085 mesquitebean 2019-10-09T01:50:51Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861755#M22088 <P>a lot of things have been broken for months.&nbsp; &nbsp;the notification icon doesn't always work,&nbsp; &nbsp;i don't get emails&nbsp; of questions or replies to my verified email address.&nbsp; &nbsp;coming here to answer questions is a real pain because I have to go thru multiple links to get to each question to open.&nbsp; &nbsp;</P> Wed, 09 Oct 2019 08:22:35 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861755#M22088 HACKITOFF 2019-10-09T08:22:35Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965838#M22441 <P>Is there nothing more recent than July?&nbsp; I tried the link and got a bright red "access denied"</P><P>&nbsp;</P> Mon, 16 Dec 2019 01:35:17 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965838#M22441 akenclark 2019-12-16T01:35:17Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965843#M22442 <BLOCKQUOTE><HR /><LI-USER uid="245268"></LI-USER>&nbsp;wrote:<BR /> <P>Is there nothing more recent than July?&nbsp; I tried the link and got a bright red "access denied"</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>What tax year are you trying to update?&nbsp; Tax year 2018 updates were completed in July of 2019.</P> <P>Tax year 2019 was only just released so there will be many updates in 2019 and 2020.</P> Mon, 16 Dec 2019 01:40:50 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965843#M22442 DoninGA 2019-12-16T01:40:50Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978954#M22637 <P>The program updates link provided is broken. When the page loads I get "Access Denied".</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RD5dmZr" style="width: 618px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/2950i9BAE411911A77840/image-dimensions/618x170?v=1.0" width="618" height="170" role="button" title="RD5dmZr" alt="RD5dmZr" /></span></P><P>&nbsp;</P><P>Where is the update change log hiding?</P> Fri, 10 Jan 2020 19:02:04 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978954#M22637 Telos 2020-01-10T19:02:04Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978958#M22638 <P><LI-USER uid="725682"></LI-USER>&nbsp; TurboTax has made the decision not to support Release Notes for tax year 2019.</P> <P>The <U><STRONG>More details</STRONG></U> link in the desktop Updater window will be removed later in 2020.</P> <P>&nbsp;</P> <P>If you would like to make a comment on this TurboTax decision then contact TurboTax support.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours - <A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P> Fri, 10 Jan 2020 19:04:31 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978958#M22638 DoninGA 2020-01-10T19:04:31Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980610#M22683 <P>Actually, it's been broken for more than a year!!&nbsp; This, combined with the splash screen that automatically says "OK, we know this is taking a little more than a moment..." irrespective of the actual situation really undermines my confidence in the program.&nbsp; <STRONG>If I were on the development team, I'd truly be embarrassed.&nbsp;&nbsp;</STRONG></P> Sun, 12 Jan 2020 17:10:01 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980610#M22683 curtgo 2020-01-12T17:10:01Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980615#M22684 <BLOCKQUOTE><HR /><LI-USER uid="732747"></LI-USER>&nbsp;wrote:<BR /> <P>Actually, it's been broken for more than a year!!&nbsp; This, combined with the splash screen that automatically says "OK, we know this is taking a little more than a moment..." irrespective of the actual situation really undermines my confidence in the program.&nbsp; <STRONG>If I were on the development team, I'd truly be embarrassed.&nbsp;&nbsp;</STRONG></P> <HR /></BLOCKQUOTE> <P>TurboTax has made the decision not to support Release Notes for tax year 2019.</P> <P>The<SPAN>&nbsp;</SPAN><U><STRONG>More details</STRONG></U><SPAN>&nbsp;</SPAN>link in the desktop Updater window will be removed later in 2020.</P> <P>&nbsp;</P> <P>If you would like to make a comment on this TurboTax decision then contact TurboTax support.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours -<SPAN>&nbsp;</SPAN><A href="https://support.turbotax.intuit.com/contact/" target="_blank" rel="nofollow noopener noreferrer">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages<SPAN>&nbsp;</SPAN><A href="https://www.facebook.com/turbotax/" target="_blank" rel="nofollow noopener noreferrer">https://www.facebook.com/turbotax/</A><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><A href="https://twitter.com/TeamTurboTax" target="_blank" rel="nofollow noopener noreferrer">https://twitter.com/TeamTurboTax</A></P> Sun, 12 Jan 2020 17:20:18 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980615#M22684 DoninGA 2020-01-12T17:20:18Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/983288#M22735 <P>continues to be a bad link in TT2019&nbsp;&nbsp;&nbsp; Today is 2020</P> Tue, 14 Jan 2020 20:49:37 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/983288#M22735 T-Wheel 2020-01-14T20:49:37Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984519#M22754 <P>It has taken much more time than reasonable for Intuit to correct these update info messages. This year is my last year buying Turbo Tax. They are going downhill fast! I no longer trust their integrity.</P> Wed, 15 Jan 2020 18:28:05 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984519#M22754 CapJan1946 2020-01-15T18:28:05Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984643#M22756 <P>Thanks, DoninGA.&nbsp; I'm amazed that this has been going on as long as it has.&nbsp; I'm appalled that Intuit has, per your comment, decided to remove the "More details" link, and that they did it in some way (??) that you know about, but that I've not previously heard about despite my long-term annoyance and digging around myself.&nbsp; Very poor support.</P> Wed, 15 Jan 2020 19:52:54 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984643#M22756 JohnBeng 2020-01-15T19:52:54Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993561#M22948 <P>What is so top-secret about program updates to software that I purchased?&nbsp; When I follow the posted link, I get "Access Denied".&nbsp;</P> Mon, 20 Jan 2020 15:53:05 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993561#M22948 varob227 2020-01-20T15:53:05Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993617#M22949 <BLOCKQUOTE><HR /><LI-USER uid="782193"></LI-USER>&nbsp;wrote:<BR /> <P>What is so top-secret about program updates to software that I purchased?&nbsp; When I follow the posted link, I get "Access Denied".&nbsp;</P> <HR /></BLOCKQUOTE> <P>TurboTax has made the decision not to support Release Notes for tax year 2019.</P> <P>The<SPAN>&nbsp;</SPAN><U><STRONG>More details</STRONG></U><SPAN>&nbsp;</SPAN>link in the desktop Updater window will be removed later in 2020.</P> <P>&nbsp;</P> <P>If you would like to make a comment on this TurboTax decision then contact TurboTax support.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours -<SPAN>&nbsp;</SPAN><A href="https://support.turbotax.intuit.com/contact/" target="_blank" rel="nofollow noopener noreferrer">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages<SPAN>&nbsp;</SPAN><A href="https://www.facebook.com/turbotax/" target="_blank" rel="nofollow noopener noreferrer">https://www.facebook.com/turbotax/</A><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><A href="https://twitter.com/TeamTurboTax" target="_blank" rel="nofollow noopener noreferrer">https://twitter.com/TeamTurboTax</A></P> Mon, 20 Jan 2020 16:11:49 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993617#M22949 DoninGA 2020-01-20T16:11:49Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/994040#M22973 <P>supposedly, they'll notify you if a form has changed since submission.&nbsp; I have problems with this.&nbsp; One, they have to be snooping if they know you e-filed a return with a form that's changed. Two, what about those who paper file?&nbsp; How could you possibly know what forms are in a mailed return?&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>TT, is there a provision in the license agreement that allows you to snoop?&nbsp; &nbsp;If not, aren't you violating the law?&nbsp; &nbsp;</P> Mon, 20 Jan 2020 18:15:39 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/994040#M22973 HACKITOFF 2020-01-20T18:15:39Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/995408#M23007 <BLOCKQUOTE><HR /><LI-USER uid="12309"></LI-USER>&nbsp;wrote:<BR /> <P>TT, is there a provision in the license agreement that allows you to snoop?&nbsp; &nbsp;If not, aren't you violating the law?&nbsp; &nbsp;</P> <HR /></BLOCKQUOTE> <P>TurboTax folks likely won't see your post here in the middle of a cluttered old thread.&nbsp;&nbsp; But here is the license agreement for your perusal.&nbsp;&nbsp; At the page below you can choose the license for desktop software or the license for Online TurboTax:</P> <P>&nbsp;</P> <P><A href="https://turbotax.intuit.com/corp/softwarelicense.jsp" target="_blank" rel="noopener">https://turbotax.intuit.com/corp/softwarelicense.jsp</A></P> <P>&nbsp;</P> <P>If you have questions about the license, as a SuperUser you can ask them directly in the Lounge.</P> Mon, 20 Jan 2020 23:51:58 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/995408#M23007 mesquitebean 2020-01-20T23:51:58Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013413#M23466 <P>I've contacted my senator Chuck Grassley to help investigate this. Maybe other should contact their congress member's. This is not right and may be fraudulent.&nbsp;</P> Sat, 25 Jan 2020 16:12:20 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013413#M23466 Mkenne2 2020-01-25T16:12:20Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013559#M23469 <P>Another thought came to mind, perhaps the IRS should be notified. The IRS is hooked up with them for electronic returns and refunds. I am thinking that there might be a lot of tax payers that might get into issues.</P><P>I believe that it is all about marketing their product by preempting other competitors in their early, and not fully tested, release. During the weeks before tax deadline they do upgrades by spying on their clients returns to catch possible errors, as the clients fill in their tax data on the various forms.</P> Sat, 25 Jan 2020 16:47:48 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013559#M23469 CapJan1946 2020-01-25T16:47:48Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013587#M23470 <P>Whoa people!&nbsp; I am as just as ticked off about the lack of details in updates (I've 'complained' many many years about this) and I was upset when I heard they wouldn't be doing this in t/y 2019.&nbsp; But that's a FAR cry from them 'snooping' or possible questionable business practices.&nbsp; I think we all need to get a grip.</P> Sat, 25 Jan 2020 16:58:19 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013587#M23470 AndrewQQ 2020-01-25T16:58:19Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1046717#M24336 <P>Sorry, but I see issuing software updates on financial programs without providing release notes unethical.&nbsp; Between this and the <U>immediate</U> "OK we know it's taking a little more than a moment" message on the splash screen as a sign that the vendor has no confidence in their product.&nbsp; I've said it before, but the coding team should be pretty embarrassed by this.&nbsp;</P> Thu, 30 Jan 2020 20:51:52 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1046717#M24336 curtgo 2020-01-30T20:51:52Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1195292#M28049 <P>Fine.&nbsp; I've decided to stop supporting such an arrogant company that sees no reason to tell me what's it's doing with the program I use to file my taxes.&nbsp; &nbsp;I've used TurboTax since 1995 but I won't be using it for 2020 taxes.</P> Thu, 20 Feb 2020 20:24:30 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1195292#M28049 mikehansen7786 2020-02-20T20:24:30Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1208079#M28215 <P>As of this date, the 'more detail' link resolves to a 404 page.</P><P>&nbsp;</P><P>Curious if you noticed the title of the Updates status window - mine was TT 2018, so it seems clear "recycling" is in vogue at the SW corral.</P><P>&nbsp;</P><P>Given the annual costs levied, I'm more than a little disappointed at this.&nbsp; TT is gonna kill the Golden Goose.</P> Sat, 22 Feb 2020 16:03:45 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1208079#M28215 FranklynotFrank 2020-02-22T16:03:45Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1251752#M28929 <P>A very pertinent question</P><P>Why should any of us trust these alleged programmers? I'm really sick of being directed to the same 'TurboTax Help has moved' message when trying to see what was updated.</P><P>2019 tax year could be my last...</P> Sat, 29 Feb 2020 20:12:40 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1251752#M28929 chip65 2020-02-29T20:12:40Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252071#M28933 <P>We have to keep using TT because in this market driven economy (a very big lie) Intuit is a monopoly and nobody cares, so that like others (Microsoft, Google, etc) those who can do, don't. Very simple, but what is really frustrated is that we are considered idiots, because those guys from Intuit do not know anything about american history and how the crooks have been punished.</P> Sat, 29 Feb 2020 21:49:45 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252071#M28933 Constantins 2020-02-29T21:49:45Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252079#M28934 <P>At least you got something. This is a progress. In the past I did not get anything. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P> Sat, 29 Feb 2020 21:51:28 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252079#M28934 Constantins 2020-02-29T21:51:28Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1253026#M28969 <P>TurboTax may indeed be screwing up, but who knows why?&nbsp; It's not some government conspiracy.</P><P>&nbsp;</P><P>I'm surprised you seem so powerless.&nbsp; There are many options to using TurboTax.&nbsp; I had switched away to another software package for a long time, but I came back to TT because it solved my immediate problem.</P><P>&nbsp;</P><P>What's wrong with rolling up your shirtsleeves and doing the work yourself?&nbsp; There are tons of instructions from the IRS, plenty of online help etc.</P><P>&nbsp;</P><P>Please stop with the whining and the conspiracy mongering.&nbsp; The company may be too big to care, but they are not too big to fail either.</P> Sun, 01 Mar 2020 03:43:12 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1253026#M28969 davesontimeevery 2020-03-01T03:43:12Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267412#M29259 <P>I have reported this issue 6 times since late December (it's now March 4, 2020). &nbsp;</P><P><BR />The short answer is that Intuit just doesn't care.&nbsp; It looks so sloppy, but Intuit DOES NOT CARE.<BR /><BR />This should be the easiest fix imaginable -- just spend 10 seconds to correct the html link.&nbsp; It's not a calculation error.&nbsp; It's not a missing form, it's not a missing feature, it's not file import/upload problem.&nbsp; It is a simple broken reference.<BR /><BR />Intuit DOES NOT CARE.<BR /><BR />Buy the software and shut up.<BR /><BR />Last year I had a state tax form that would calculate correctly and would show up in the "forms" view, but mysteriously disappeared during print.&nbsp; TurboTax was able to replicate the error, but was clueless about how to fix it.&nbsp; I had to do the form by hand and append to my return and mail it in that way.&nbsp; Got my 2018 software fee refunded, but I don't know (yet) if they ever got around to fixing the issue.<BR /><BR />2006-2009: I reported a technicality that was wrong with municipal bonds.&nbsp; Basically TurboTax had been coded with "radio buttons" (only one of a list of several may be selected) rather than "checkboxes" (more than one may be selected).&nbsp; It only was an issue if you had to amortize the bond premium on certain municipal bonds.&nbsp;<BR /><BR />The error recurred for 3 years, after which point I no longer had the bonds and so stopped looking for it.&nbsp; TurboTax was not willing/ able to fix it despite my citing chapter and verse of the tax code showing exactly why they should.<BR /><BR />Point is, if you're waiting for a fix, and it doesn't gum up a great many returns (in this case it's merely informational), TurboTax probably will let you down.</P> Wed, 04 Mar 2020 16:58:33 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267412#M29259 zinj 2020-03-04T16:58:33Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267504#M29261 <P>Their level of concern is pretty clear - and pretty low.&nbsp; On the other hand, their opinion of themselves is rapidly approaching the level of arrogance.</P><P>&nbsp;</P><P>Even Microsoft, a company not known for being humble, provides details on almost all their updates.&nbsp; TurboTax is not the only game in town and I hope they figure that out in the immediate future.</P> Wed, 04 Mar 2020 17:16:29 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267504#M29261 mikehansen7786 2020-03-04T17:16:29Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1307778#M29919 <P>There is NO EXCUSE for this -<BR /><A href="https://ttlc.intuit.com/articles/4784576" target="_blank">https://ttlc.intuit.com/articles/4784576</A><BR /><BR />The worlds most popular Tax Program, and this is what we get ???<BR /><BR />Amazing. CRITICAL FORM AND PROGRAM UPDATES. And I can't find out WHAT forms were CRITICAL (After I filed electronically).</P><P><span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Thu, 12 Mar 2020 12:02:49 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1307778#M29919 EddieK747 2020-03-12T12:02:49Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1318294#M30136 <P><STRONG>This question was answered three weeks ago by "CHAMP Kat Level 14:"</STRONG></P><P><SPAN>Although </SPAN><U><STRONG>many user</STRONG><STRONG>s</STRONG></U><SPAN> are unhappy about it, TurboTax will no longer be publishing Release Notes as they have in the past.&nbsp; The "More Details" link should have been removed some time ago.&nbsp; This decision was made by the higher-ups in Intuit.&nbsp;&nbsp;</SPAN></P><P>I spoke with technical support and they are now aware the link is still appearing.</P> Sun, 15 Mar 2020 04:03:31 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1318294#M30136 Cows-do-not-have-to-pay-taxes 2020-03-15T04:03:31Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1341309#M30614 <P>The suggested link returns "Access Denied".&nbsp;&nbsp;</P> Fri, 20 Mar 2020 20:34:37 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1341309#M30614 Swegnson 2020-03-20T20:34:37Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1342640#M30652 <P>TurboTax is not providing the details of the Updates in 2019.</P> Sat, 21 Mar 2020 02:17:46 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1342640#M30652 KurtL1 2020-03-21T02:17:46Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1343170#M30665 <P><U>For KurtL1 Employee Tax Expert:</U></P><P>&nbsp;</P><P>Yes, we know and we're are very displeased with this bit of arrogance on Intuit's part.&nbsp; So much so that customers will not be providing money to Intuit come time for the 2020 taxes.</P><P>&nbsp;</P><P>We are also very displeased that Intuit is using us as beta testers because it will not tell us, or provide the information to decide for ourselves if a program or tax form change might impact our already filed returns.&nbsp; Other "experts" have stated, "The IRS will contact you if there is a problem with your return".</P><P>&nbsp;</P><P>What happened to the company that actually respected its customers? When was it replaced with one so arrogant it treats its customers as cash cows who are too stupid to want update information and too naive to know that Turbo Tax is not the only product in the category?&nbsp; <U><STRONG>NB:&nbsp; It is oh so very wrong on both counts.</STRONG></U></P> Sat, 21 Mar 2020 10:57:41 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1343170#M30665 mikehansen7786 2020-03-21T10:57:41Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369944#M31183 <P>With so many critical (but unknown) updates, is it safe to submit my tax returns early?&nbsp; When will these continuous updates&nbsp; stop?&nbsp; I am expecting a refund.&nbsp; &nbsp;Do I have to wait until July 15, 2020 to get the TurboTax version that will provide a correct tax return?</P><P>&nbsp;</P><P>As a related question: How can I open my old tax returns without TurboTax forcing me to install updates for the previous year?</P> Sat, 28 Mar 2020 00:46:11 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369944#M31183 czrunner 2020-03-28T00:46:11Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369994#M31185 <P>I've have been told by at least two customer service reps that Intuit's answer is file and, if there is a problem, the IRS will be in touch.&nbsp; &nbsp;Yes, this is really why this is such a hot button topic.</P><P>&nbsp;</P><P>Might as well file when you're ready and try not to get cramps in your fingers from keeping them crossed.&nbsp;&nbsp;<span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P> Sat, 28 Mar 2020 01:00:34 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369994#M31185 mikehansen7786 2020-03-28T01:00:34Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370009#M31188 <P>I do not know why so many updates, maybe they refers to particular tax situations.</P><P>I have used TT for more than 14 years, a single&nbsp; edition was excellent, but I had never any problem with taxes; It was once when I did some identity mistakes myself.</P><P>What is frustrating , but maybe is a good sign is that TT does not inform us anymore what was the content of the update. Maybe they say that they updated, but in reality there is no real update.</P><P>&nbsp;</P><P>Go ahead and file the taxes, and learn exactly what 15th of July means, if you owe money to IRS. I always did my taxes on October 15th, but I take care to send the check by April 15th if I owe any money. They could update it until October 15th.</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 28 Mar 2020 01:05:07 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370009#M31188 Constantins 2020-03-28T01:05:07Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370019#M31189 <P>Dear "Employee Tax Export":</P><P>&nbsp;</P><P>If you discount arrogance and complete disregard for its customers, I can only imagine one other reason why Intuit would stop providing release notes for program and forms updates.</P><P>&nbsp;</P><P>It is trying to increase purchases of audit defense by customers who are concerned about Intuit making program and form updates, the details of which it refuses to share with the people who buy its product and using the IRS as its qualify control.</P><P>&nbsp;</P><P>Come to think of it, this is even more cold-blooded than arrogance.&nbsp;</P> Sat, 28 Mar 2020 01:07:06 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370019#M31189 mikehansen7786 2020-03-28T01:07:06Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370103#M31193 <P>It could be, but I used to pay for Defense audit, because usually I do not have time to meet with the IRS employee. Otherwise, being a not social distant person, <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> I like to meet and talk with people, (IRS included) because this is the way I know the local american citizens: friendly, kind, polite, eager to help, with a very good sense of humor. And it happened that my culture to fit in this local culture. If I wanted other cultures, of course I would have asked for another citizenship :), and another tax system :).</P><P>&nbsp;</P><P>Regarding the updates, I gave up to ask for answers, when I learned that in other cultures it is an insult for the teacher if the student ask a question. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp; Maybe the newcomers will be educated in the american culture, when they cross the wall.:)</P> Sat, 28 Mar 2020 01:28:06 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370103#M31193 Constantins 2020-03-28T01:28:06Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370172#M31196 <P>The only reason I can think of for not revealing what updates contain is to avoid legal liability issues.&nbsp; This practice will presumably make it more difficulty to point the finger clearly at Intuit for TurboTax errors which they fix after we file.</P><P>&nbsp;</P><P>If it is anything like this, it is time to find another tax program.</P><P>&nbsp;</P><P>Does anyone have any other speculations as to what Intuit's motive might be?</P> Sat, 28 Mar 2020 01:49:58 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370172#M31196 NebularNovice 2020-03-28T01:49:58Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370187#M31197 <P>I am busy now to speculate about Corona virus:). For example, will TT (and others like them) will survive after corona virus ?</P><P>&nbsp;</P> Sat, 28 Mar 2020 01:53:51 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370187#M31197 Constantins 2020-03-28T01:53:51Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370802#M31216 <P>Other cultures, other customs, as you say.&nbsp; However, this is American culture and our customs.&nbsp; And a company that wants to stay in business does so by providing a product customers want and not making them angry.</P><P>&nbsp;</P><P>If Intuit feels insulted when its customers want to know what was changed in the program they <U><EM><STRONG>pay for</STRONG></EM></U>,&nbsp; Intuit is the one who should move to another place where the people are "better mannered" or too cowed to demand answers.</P> Sat, 28 Mar 2020 07:19:55 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370802#M31216 mikehansen7786 2020-03-28T07:19:55Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370823#M31217 <P>I fully agree. In the last 20 years, I have seen a big change in the attitudes towards the customers, mainly here in California. We are treated disrespectful ,</P><P>by the big Corp, utilities,&nbsp; moving companies, and I felt more and more their hands in our pockets. Imagine that my Dell computer&nbsp; came with the hdd hanging from the connector wires, no screw mounted, and they explained that it happened because of the long distance. It was unbelievable.&nbsp; Aso.</P> Sat, 28 Mar 2020 07:43:33 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370823#M31217 Constantins 2020-03-28T07:43:33Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1371133#M31223 <P>So does anyone know if the other programs (TaxCut, H&amp;R block, etc.), let users know what's in their updates?&nbsp; Maybe on this forum we can start giving out info and comparing others against Turbotax competitors since they're not listening to us anyway.</P> Sat, 28 Mar 2020 12:51:52 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1371133#M31223 AndrewQQ 2020-03-28T12:51:52Z Re: Program Updates https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1374004#M31273 <P>I too have run into the same problem - after filing my federal return.&nbsp; I am shocked and disappointed in Intuit.&nbsp; I've used Turbotax since 1999 (yes, 20 years), and now I am questioning the accuracy of the program.&nbsp; I will rethink my purchase next year.&nbsp; I don't understand why the broken links still exist, and why the program and tax updates are not shared - I don't buy that it's a competitive disadvantage, that sounds like a lame excuse.</P> Sat, 28 Mar 2020 22:21:09 GMT https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1374004#M31273 Benbonnett 2020-03-28T22:21:09Z
This XML file does not appear to have any style information associated with it. The document tree is shown below.
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<channel>
<title>topic Re: Program Updates in Education</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842510#M21881
</link>
<description>
<P>It is very surprising . Until today, I did not have troubles to read about update content. I tried to see the 8/14/2019 updates and I could not. I got to a generic page.</P><P>Regarding 8/14/2019 update TT mentions that is critical. And I cannot see it. Very strange.</P><P>Maybe some people at Intuit&nbsp; are paid from competition to do a bad job. Or this is the beginning of the end.</P><P>I will regret if so.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipboard_image_0.png" style="width: 400px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/1560i9877C37BEF72C7D4/image-size/medium?v=1.0&amp;px=400" role="button" title="clipboard_image_0.png" alt="clipboard_image_0.png" /></span></P>
</description>
<pubDate>Mon, 19 Aug 2019 01:14:45 GMT</pubDate>
<dc:creator>Constantins</dc:creator>
<dc:date>2019-08-19T01:14:45Z</dc:date>
<item>
<title>Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/program-updates/01/834507#M21769
</link>
<description>
<P>T/T just updated my program to the 7/19/19 version.&nbsp; when I click the "MORE DETAILS" hyperlink, it brings me to a generic page <A href="https://ttlc.intuit.com/community/home/misc/03/en-us" target="_blank">https://ttlc.intuit.com/community/home/misc/03/en-us</A> for BOTH the Program Updates and Federal Tax Forms updates that were in the successful update box.&nbsp; Where's the details??&nbsp; How does one find out what was in these updates, this worked fine earlier this year.&nbsp; (The Program Update box even has the word "CRITICAL" so I want to see what happened here.)</P>
</description>
<pubDate>Mon, 29 Jul 2019 14:23:43 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/program-updates/01/834507#M21769
</guid>
<dc:creator>AndrewQQ</dc:creator>
<dc:date>2019-07-29T14:23:43Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834509#M21770
</link>
<description>
<P>The More Details link has been broken for several months waiting for a fix from the TurboTax programmers.&nbsp; As yet, no fix.</P><P>&nbsp;</P><P>See this TurboTax support FAQ for the latest release information -&nbsp;<A href="https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799" target="_blank">https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799</A></P>
</description>
<pubDate>Mon, 29 Jul 2019 14:27:34 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834509#M21770
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2019-07-29T14:27:34Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834525#M21771
</link>
<description>
<P>Thank you.&nbsp; I don't get why this continues to be such a problem with them.&nbsp; When the tax season opens, it takes months for the links to eventually work, now they don't work again.&nbsp; This is what we used to call in the business (I designed operating systems for a rather large computer company for 30+ years) a SMOP..."a small matter of programming".&nbsp; It always amazes me that if they can't get this simple thing to point to a documentation file correctly, why do I&nbsp; trust the program to actually perform accurately in the tax calculations???</P>
</description>
<pubDate>Mon, 29 Jul 2019 14:59:12 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834525#M21771
</guid>
<dc:creator>AndrewQQ</dc:creator>
<dc:date>2019-07-29T14:59:12Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834572#M21772
</link>
<description>
<P>when I started preparing tax returns decades ago, there were no computers so they had to be done by hand.&nbsp; I could carry a copy of the Internal Revenue Code&nbsp; - 1 volume that could be carried in one hand.&nbsp; over the next 5 decades the US Congress has seen fit to make the code so complicated only the simplest returns can be prepared correctly by hand.&nbsp; Your concern about accuracy is the same that pro's using software costing many thousands of dollars have.&nbsp; &nbsp;There is no way to be sure.&nbsp; For a fact, this year's IRS's original worksheet for computing the Capital Gains Tax contained an error that affected some filers.&nbsp; Since some software providers like TT followed the IRS worksheet,&nbsp; some of its filers were affected.&nbsp; The IRS didn't catch or fix the error until after the 4/15 filing deadline.&nbsp; During my career I have seen IRS notices saying taxpayers returns were wrong to be in error.&nbsp; So you see even the IRS gets it wrong.&nbsp; At least TT offers to pay penalties and interest if its computations are wrong.&nbsp; &nbsp;&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 29 Jul 2019 16:20:44 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/834572#M21772
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2019-07-29T16:20:44Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/841895#M21874
</link>
<description>
<P>Just to let you know, Turbotax now is showing updates for 8/14/2019, but still no details. Exasperating.</P>
</description>
<pubDate>Fri, 16 Aug 2019 23:09:53 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/841895#M21874
</guid>
<dc:creator>elbara</dc:creator>
<dc:date>2019-08-16T23:09:53Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842510#M21881
</link>
<description>
<P>It is very surprising . Until today, I did not have troubles to read about update content. I tried to see the 8/14/2019 updates and I could not. I got to a generic page.</P><P>Regarding 8/14/2019 update TT mentions that is critical. And I cannot see it. Very strange.</P><P>Maybe some people at Intuit&nbsp; are paid from competition to do a bad job. Or this is the beginning of the end.</P><P>I will regret if so.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipboard_image_0.png" style="width: 400px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/1560i9877C37BEF72C7D4/image-size/medium?v=1.0&amp;px=400" role="button" title="clipboard_image_0.png" alt="clipboard_image_0.png" /></span></P>
</description>
<pubDate>Mon, 19 Aug 2019 01:14:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842510#M21881
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2019-08-19T01:14:45Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842511#M21882
</link>
<description>
<P>Ha, I was updated to level 3. Is this a joke?</P>
</description>
<pubDate>Mon, 19 Aug 2019 01:21:16 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842511#M21882
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2019-08-19T01:21:16Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842531#M21884
</link>
<description>
<P>Level 3? &nbsp;What's that? &nbsp;Are you talking about the Turbo Tax versions? &nbsp;There is the Free Edition, Deluxe, Premier and the Self Employed version.</P>
</description>
<pubDate>Mon, 19 Aug 2019 02:59:37 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842531#M21884
</guid>
<dc:creator>VolvoGirl</dc:creator>
<dc:date>2019-08-19T02:59:37Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842546#M21885
</link>
<description>
<P>I think the user may be referring to achieving "Level 3" status for his profile in this user forum.</P> <P><A href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/339142" target="_blank" rel="noopener">https://ttlc.intuit.com/community/user/viewprofilepage/user-id/339142</A></P>
</description>
<pubDate>Mon, 19 Aug 2019 04:37:21 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/842546#M21885
</guid>
<dc:creator>mesquitebean</dc:creator>
<dc:date>2019-08-19T04:37:21Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860068#M22060
</link>
<description>
<P>That link covers updates through May 24.&nbsp; We are way past that with at least three subsequent updates, two of them labeled critical.&nbsp; Do we have any way of knowing what was changed?</P><P>&nbsp;</P><P>My tax changed.&nbsp; I had to track it down to a change in the Schedule D Tax Worksheet.&nbsp;</P>
</description>
<pubDate>Sat, 05 Oct 2019 21:30:44 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860068#M22060
</guid>
<dc:creator>NebularNovice</dc:creator>
<dc:date>2019-10-05T21:30:44Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860070#M22061
</link>
<description>
<P><LI-USER uid="71240"></LI-USER>&nbsp;The Release Notes support FAQ was originally posted on May 24.&nbsp; There have been multiple updates since then.&nbsp; The last being on September 10 for Release 47</P>
</description>
<pubDate>Sat, 05 Oct 2019 21:39:00 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860070#M22061
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2019-10-05T21:39:00Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860084#M22062
</link>
<description>
<P>Thanks for the info.&nbsp; I naively used the link posted in a reply above.&nbsp; That reports updates through May 24.&nbsp; I also searched for "Release Notes support FAQ," No help.</P><P>&nbsp;</P><P>Where is the updated FAQ?</P>
</description>
<pubDate>Sat, 05 Oct 2019 22:03:07 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860084#M22062
</guid>
<dc:creator>NebularNovice</dc:creator>
<dc:date>2019-10-05T22:03:07Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860086#M22063
</link>
<description>
<P>Here is the support FAQ -&nbsp;<A href="https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799" target="_blank">https://ttlc.intuit.com/community/using-turbotax/help/turbotax-release-notes-for-windows-personal-tax-software/01/26799</A></P>
</description>
<pubDate>Sat, 05 Oct 2019 22:05:12 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860086#M22063
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2019-10-05T22:05:12Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860092#M22064
</link>
<description>
<P>Thanks.&nbsp; My apologies for not reading more carefully.&nbsp; (There is a later release, but I assume they will get to that soon.)</P><P>&nbsp;</P><P>The change to the Schedule D Tax Worksheet could have simply been incorporating an IRS change in their Schedule D instructions. It is not mentioned in the release notes.</P>
</description>
<pubDate>Sat, 05 Oct 2019 22:19:55 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860092#M22064
</guid>
<dc:creator>NebularNovice</dc:creator>
<dc:date>2019-10-05T22:19:55Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860104#M22065
</link>
<description>
<P>I'm new to this forum, so I'm not sure if this is the right place to post my question, although my question relates to updates.</P><P>&nbsp;</P><P>Now that I've read the replies on this thread, perhaps I can answer this myself.&nbsp; The answer being that TT is running way behind in having working, up-to-date links to the update information.</P><P>&nbsp;</P><P>So, here's my story.&nbsp; I started TT today and was prompted to have TT updated.&nbsp; I did.&nbsp; When the updating was done, the window said the updates were released on 9/25/2019.&nbsp; I too clicked the link to find out details about the change.&nbsp; The link take me to <A href="https://ttlc.intuit.com/community/home/misc/03/en-us.&nbsp;" target="_blank">https://ttlc.intuit.com/community/home/misc/03/en-us.&nbsp;</A> I found a thread that linked me to the updates <A href="https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-software" target="_blank">https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-software</A></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot (155).png" style="width: 999px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/1957iA152C9E0780AA9B6/image-size/large?v=1.0&amp;px=999" role="button" title="Screenshot (155).png" alt="Screenshot (155).png" /></span></P><P>&nbsp;</P><P>So, as you can see, the page starts by saying the latest update is dated September 10.&nbsp;</P><P>&nbsp;</P><P>I've included the update window that says my update was released 9/25/2019 so you can see what threw me off.&nbsp; It's unnerving to think that I've downloaded a suspicious update.&nbsp; This is a piece of software that we all have to put a lot of trust into.&nbsp; But this is what it is?</P>
</description>
<pubDate>Sat, 05 Oct 2019 22:50:47 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860104#M22065
</guid>
<dc:creator>davesontimeevery</dc:creator>
<dc:date>2019-10-05T22:50:47Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860134#M22066
</link>
<description>
<P>TurboTax updated the 2018 software on 09/25 to Release 48.&nbsp; That release has not been reflected in the support FAQ at this time.&nbsp;&nbsp;</P>
</description>
<pubDate>Sat, 05 Oct 2019 23:41:50 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860134#M22066
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2019-10-05T23:41:50Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860337#M22070
</link>
<description>
<P>Almost all updates to the program after April have to do with "housekeeping or technical issues" and do not affect the returns themselves ... however as a precaution you should :&nbsp;</P><P>&nbsp;</P><P>1) shut off automatic updates once you have filed the return</P><P>&nbsp;</P><P>2) always save a copy of the return and add the current date to the name file ... so if you have to ever return to a prior version you can ....&nbsp; for example JohnSmithReturnAsOf..10/6/19&nbsp; &nbsp;or JaneDoeReturn.as.filed. 4/15/19 ...ALSO keep a copy of the .taxfile &amp; PDF on a separate storage medium like a thumb drive in case your computer dies</P><P>&nbsp;</P><P>3) only update the program when step 2 is complete</P>
</description>
<pubDate>Sun, 06 Oct 2019 15:56:26 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860337#M22070
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2019-10-06T15:56:26Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860380#M22071
</link>
<description>
<P>Now you tell us. &lt;g&gt;</P><P>&nbsp;</P><P>I did all of those except # 1.&nbsp; I do have copies of the filed .tax2018 and pdfs produced at the time of filing.</P><P>&nbsp;</P><P>I did not turn off automatic updates.&nbsp; So one of the recent updates (not sure which since the relevant change is not reported in the notes) changed the return so it reports a different tax bill.&nbsp; The interesting thing is the program change which affected our return was apparently a correction of an IRS error in one of their worksheets.&nbsp;</P><P>&nbsp;</P><P>If automatic updates were turned off, I would not know about this correction.&nbsp; I am not sure whether it is a good idea to turn automatic updates off.&nbsp; The update could be a correction of an IRS error or Turbo Tax error.&nbsp; I might well want to know about either.&nbsp; Maybe the only way to protect against this is to keep a copy of the program as it existed at the time of filing - in addition to the taxfile and pdfs.</P>
</description>
<pubDate>Sun, 06 Oct 2019 18:11:40 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/860380#M22071
</guid>
<dc:creator>NebularNovice</dc:creator>
<dc:date>2019-10-06T18:11:40Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861620#M22084
</link>
<description>
<P>Turbo tax used to have excellent support. &nbsp;Not I cannot access the program because it needs to be updated. &nbsp;However, the update won't launch. &nbsp;I am doing work on 2 fast applications and dead in the water. &nbsp;Scholarship and college applications cannot be processed now because were waiting to complete the fast form. &nbsp;Turbo Tax has become an impediment.</P>
</description>
<pubDate>Wed, 09 Oct 2019 00:43:02 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861620#M22084
</guid>
<dc:creator>OnlineSucks</dc:creator>
<dc:date>2019-10-09T00:43:02Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861656#M22085
</link>
<description>
<P><LI-USER uid="517987"></LI-USER>&nbsp;</P> <P>This is mainly a user community forum, not a direct route to Customer Support (we can tell you how to phone them if necessary).&nbsp;&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>You're posting in the middle of a cluttered old thread with at least 5 other users, so it might get confusing here.&nbsp;&nbsp; Usually it's best to start one's own new thread to keep things straight&nbsp;and attention is focused on <EM>your</EM> issue.</P> <P>&nbsp;</P> <P>I assume you are using installed desktop software (CD/download) since you mentioned an "update".&nbsp; However, since the word "online" is in your screen name, that makes it a bit confusing as to which product you are using.&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;You'll need to explain more so folks will&nbsp; understand what you are doing and experiencing.&nbsp;&nbsp; Please describe what you mean by "the update won't launch." &nbsp; When you start your TurboTax software, does it tell you an update is available, and when you click to download and install the update, nothing happens?&nbsp;&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>Also, what desktop software and OS are you using--TurboTax for Windows PC, or TurboTax for Mac?</P>
</description>
<pubDate>Wed, 09 Oct 2019 01:50:51 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861656#M22085
</guid>
<dc:creator>mesquitebean</dc:creator>
<dc:date>2019-10-09T01:50:51Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861755#M22088
</link>
<description>
<P>a lot of things have been broken for months.&nbsp; &nbsp;the notification icon doesn't always work,&nbsp; &nbsp;i don't get emails&nbsp; of questions or replies to my verified email address.&nbsp; &nbsp;coming here to answer questions is a real pain because I have to go thru multiple links to get to each question to open.&nbsp; &nbsp;</P>
</description>
<pubDate>Wed, 09 Oct 2019 08:22:35 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/861755#M22088
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2019-10-09T08:22:35Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965838#M22441
</link>
<description>
<P>Is there nothing more recent than July?&nbsp; I tried the link and got a bright red "access denied"</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 16 Dec 2019 01:35:17 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965838#M22441
</guid>
<dc:creator>akenclark</dc:creator>
<dc:date>2019-12-16T01:35:17Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965843#M22442
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="245268"></LI-USER>&nbsp;wrote:<BR /> <P>Is there nothing more recent than July?&nbsp; I tried the link and got a bright red "access denied"</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>What tax year are you trying to update?&nbsp; Tax year 2018 updates were completed in July of 2019.</P> <P>Tax year 2019 was only just released so there will be many updates in 2019 and 2020.</P>
</description>
<pubDate>Mon, 16 Dec 2019 01:40:50 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/965843#M22442
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2019-12-16T01:40:50Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978954#M22637
</link>
<description>
<P>The program updates link provided is broken. When the page loads I get "Access Denied".</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RD5dmZr" style="width: 618px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/2950i9BAE411911A77840/image-dimensions/618x170?v=1.0" width="618" height="170" role="button" title="RD5dmZr" alt="RD5dmZr" /></span></P><P>&nbsp;</P><P>Where is the update change log hiding?</P>
</description>
<pubDate>Fri, 10 Jan 2020 19:02:04 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978954#M22637
</guid>
<dc:creator>Telos</dc:creator>
<dc:date>2020-01-10T19:02:04Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978958#M22638
</link>
<description>
<P><LI-USER uid="725682"></LI-USER>&nbsp; TurboTax has made the decision not to support Release Notes for tax year 2019.</P> <P>The <U><STRONG>More details</STRONG></U> link in the desktop Updater window will be removed later in 2020.</P> <P>&nbsp;</P> <P>If you would like to make a comment on this TurboTax decision then contact TurboTax support.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours - <A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P>
</description>
<pubDate>Fri, 10 Jan 2020 19:04:31 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/978958#M22638
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2020-01-10T19:04:31Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980610#M22683
</link>
<description>
<P>Actually, it's been broken for more than a year!!&nbsp; This, combined with the splash screen that automatically says "OK, we know this is taking a little more than a moment..." irrespective of the actual situation really undermines my confidence in the program.&nbsp; <STRONG>If I were on the development team, I'd truly be embarrassed.&nbsp;&nbsp;</STRONG></P>
</description>
<pubDate>Sun, 12 Jan 2020 17:10:01 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980610#M22683
</guid>
<dc:creator>curtgo</dc:creator>
<dc:date>2020-01-12T17:10:01Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980615#M22684
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="732747"></LI-USER>&nbsp;wrote:<BR /> <P>Actually, it's been broken for more than a year!!&nbsp; This, combined with the splash screen that automatically says "OK, we know this is taking a little more than a moment..." irrespective of the actual situation really undermines my confidence in the program.&nbsp; <STRONG>If I were on the development team, I'd truly be embarrassed.&nbsp;&nbsp;</STRONG></P> <HR /></BLOCKQUOTE> <P>TurboTax has made the decision not to support Release Notes for tax year 2019.</P> <P>The<SPAN>&nbsp;</SPAN><U><STRONG>More details</STRONG></U><SPAN>&nbsp;</SPAN>link in the desktop Updater window will be removed later in 2020.</P> <P>&nbsp;</P> <P>If you would like to make a comment on this TurboTax decision then contact TurboTax support.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours -<SPAN>&nbsp;</SPAN><A href="https://support.turbotax.intuit.com/contact/" target="_blank" rel="nofollow noopener noreferrer">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages<SPAN>&nbsp;</SPAN><A href="https://www.facebook.com/turbotax/" target="_blank" rel="nofollow noopener noreferrer">https://www.facebook.com/turbotax/</A><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><A href="https://twitter.com/TeamTurboTax" target="_blank" rel="nofollow noopener noreferrer">https://twitter.com/TeamTurboTax</A></P>
</description>
<pubDate>Sun, 12 Jan 2020 17:20:18 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/980615#M22684
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2020-01-12T17:20:18Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/983288#M22735
</link>
<description>
<P>continues to be a bad link in TT2019&nbsp;&nbsp;&nbsp; Today is 2020</P>
</description>
<pubDate>Tue, 14 Jan 2020 20:49:37 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/983288#M22735
</guid>
<dc:creator>T-Wheel</dc:creator>
<dc:date>2020-01-14T20:49:37Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984519#M22754
</link>
<description>
<P>It has taken much more time than reasonable for Intuit to correct these update info messages. This year is my last year buying Turbo Tax. They are going downhill fast! I no longer trust their integrity.</P>
</description>
<pubDate>Wed, 15 Jan 2020 18:28:05 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984519#M22754
</guid>
<dc:creator>CapJan1946</dc:creator>
<dc:date>2020-01-15T18:28:05Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984643#M22756
</link>
<description>
<P>Thanks, DoninGA.&nbsp; I'm amazed that this has been going on as long as it has.&nbsp; I'm appalled that Intuit has, per your comment, decided to remove the "More details" link, and that they did it in some way (??) that you know about, but that I've not previously heard about despite my long-term annoyance and digging around myself.&nbsp; Very poor support.</P>
</description>
<pubDate>Wed, 15 Jan 2020 19:52:54 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/984643#M22756
</guid>
<dc:creator>JohnBeng</dc:creator>
<dc:date>2020-01-15T19:52:54Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993561#M22948
</link>
<description>
<P>What is so top-secret about program updates to software that I purchased?&nbsp; When I follow the posted link, I get "Access Denied".&nbsp;</P>
</description>
<pubDate>Mon, 20 Jan 2020 15:53:05 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993561#M22948
</guid>
<dc:creator>varob227</dc:creator>
<dc:date>2020-01-20T15:53:05Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993617#M22949
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="782193"></LI-USER>&nbsp;wrote:<BR /> <P>What is so top-secret about program updates to software that I purchased?&nbsp; When I follow the posted link, I get "Access Denied".&nbsp;</P> <HR /></BLOCKQUOTE> <P>TurboTax has made the decision not to support Release Notes for tax year 2019.</P> <P>The<SPAN>&nbsp;</SPAN><U><STRONG>More details</STRONG></U><SPAN>&nbsp;</SPAN>link in the desktop Updater window will be removed later in 2020.</P> <P>&nbsp;</P> <P>If you would like to make a comment on this TurboTax decision then contact TurboTax support.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours -<SPAN>&nbsp;</SPAN><A href="https://support.turbotax.intuit.com/contact/" target="_blank" rel="nofollow noopener noreferrer">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages<SPAN>&nbsp;</SPAN><A href="https://www.facebook.com/turbotax/" target="_blank" rel="nofollow noopener noreferrer">https://www.facebook.com/turbotax/</A><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><A href="https://twitter.com/TeamTurboTax" target="_blank" rel="nofollow noopener noreferrer">https://twitter.com/TeamTurboTax</A></P>
</description>
<pubDate>Mon, 20 Jan 2020 16:11:49 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/993617#M22949
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2020-01-20T16:11:49Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/994040#M22973
</link>
<description>
<P>supposedly, they'll notify you if a form has changed since submission.&nbsp; I have problems with this.&nbsp; One, they have to be snooping if they know you e-filed a return with a form that's changed. Two, what about those who paper file?&nbsp; How could you possibly know what forms are in a mailed return?&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>TT, is there a provision in the license agreement that allows you to snoop?&nbsp; &nbsp;If not, aren't you violating the law?&nbsp; &nbsp;</P>
</description>
<pubDate>Mon, 20 Jan 2020 18:15:39 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/994040#M22973
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2020-01-20T18:15:39Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/995408#M23007
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="12309"></LI-USER>&nbsp;wrote:<BR /> <P>TT, is there a provision in the license agreement that allows you to snoop?&nbsp; &nbsp;If not, aren't you violating the law?&nbsp; &nbsp;</P> <HR /></BLOCKQUOTE> <P>TurboTax folks likely won't see your post here in the middle of a cluttered old thread.&nbsp;&nbsp; But here is the license agreement for your perusal.&nbsp;&nbsp; At the page below you can choose the license for desktop software or the license for Online TurboTax:</P> <P>&nbsp;</P> <P><A href="https://turbotax.intuit.com/corp/softwarelicense.jsp" target="_blank" rel="noopener">https://turbotax.intuit.com/corp/softwarelicense.jsp</A></P> <P>&nbsp;</P> <P>If you have questions about the license, as a SuperUser you can ask them directly in the Lounge.</P>
</description>
<pubDate>Mon, 20 Jan 2020 23:51:58 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/995408#M23007
</guid>
<dc:creator>mesquitebean</dc:creator>
<dc:date>2020-01-20T23:51:58Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013413#M23466
</link>
<description>
<P>I've contacted my senator Chuck Grassley to help investigate this. Maybe other should contact their congress member's. This is not right and may be fraudulent.&nbsp;</P>
</description>
<pubDate>Sat, 25 Jan 2020 16:12:20 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013413#M23466
</guid>
<dc:creator>Mkenne2</dc:creator>
<dc:date>2020-01-25T16:12:20Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013559#M23469
</link>
<description>
<P>Another thought came to mind, perhaps the IRS should be notified. The IRS is hooked up with them for electronic returns and refunds. I am thinking that there might be a lot of tax payers that might get into issues.</P><P>I believe that it is all about marketing their product by preempting other competitors in their early, and not fully tested, release. During the weeks before tax deadline they do upgrades by spying on their clients returns to catch possible errors, as the clients fill in their tax data on the various forms.</P>
</description>
<pubDate>Sat, 25 Jan 2020 16:47:48 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013559#M23469
</guid>
<dc:creator>CapJan1946</dc:creator>
<dc:date>2020-01-25T16:47:48Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013587#M23470
</link>
<description>
<P>Whoa people!&nbsp; I am as just as ticked off about the lack of details in updates (I've 'complained' many many years about this) and I was upset when I heard they wouldn't be doing this in t/y 2019.&nbsp; But that's a FAR cry from them 'snooping' or possible questionable business practices.&nbsp; I think we all need to get a grip.</P>
</description>
<pubDate>Sat, 25 Jan 2020 16:58:19 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1013587#M23470
</guid>
<dc:creator>AndrewQQ</dc:creator>
<dc:date>2020-01-25T16:58:19Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1046717#M24336
</link>
<description>
<P>Sorry, but I see issuing software updates on financial programs without providing release notes unethical.&nbsp; Between this and the <U>immediate</U> "OK we know it's taking a little more than a moment" message on the splash screen as a sign that the vendor has no confidence in their product.&nbsp; I've said it before, but the coding team should be pretty embarrassed by this.&nbsp;</P>
</description>
<pubDate>Thu, 30 Jan 2020 20:51:52 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1046717#M24336
</guid>
<dc:creator>curtgo</dc:creator>
<dc:date>2020-01-30T20:51:52Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1195292#M28049
</link>
<description>
<P>Fine.&nbsp; I've decided to stop supporting such an arrogant company that sees no reason to tell me what's it's doing with the program I use to file my taxes.&nbsp; &nbsp;I've used TurboTax since 1995 but I won't be using it for 2020 taxes.</P>
</description>
<pubDate>Thu, 20 Feb 2020 20:24:30 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1195292#M28049
</guid>
<dc:creator>mikehansen7786</dc:creator>
<dc:date>2020-02-20T20:24:30Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1208079#M28215
</link>
<description>
<P>As of this date, the 'more detail' link resolves to a 404 page.</P><P>&nbsp;</P><P>Curious if you noticed the title of the Updates status window - mine was TT 2018, so it seems clear "recycling" is in vogue at the SW corral.</P><P>&nbsp;</P><P>Given the annual costs levied, I'm more than a little disappointed at this.&nbsp; TT is gonna kill the Golden Goose.</P>
</description>
<pubDate>Sat, 22 Feb 2020 16:03:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1208079#M28215
</guid>
<dc:creator>FranklynotFrank</dc:creator>
<dc:date>2020-02-22T16:03:45Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1251752#M28929
</link>
<description>
<P>A very pertinent question</P><P>Why should any of us trust these alleged programmers? I'm really sick of being directed to the same 'TurboTax Help has moved' message when trying to see what was updated.</P><P>2019 tax year could be my last...</P>
</description>
<pubDate>Sat, 29 Feb 2020 20:12:40 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1251752#M28929
</guid>
<dc:creator>chip65</dc:creator>
<dc:date>2020-02-29T20:12:40Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252071#M28933
</link>
<description>
<P>We have to keep using TT because in this market driven economy (a very big lie) Intuit is a monopoly and nobody cares, so that like others (Microsoft, Google, etc) those who can do, don't. Very simple, but what is really frustrated is that we are considered idiots, because those guys from Intuit do not know anything about american history and how the crooks have been punished.</P>
</description>
<pubDate>Sat, 29 Feb 2020 21:49:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252071#M28933
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2020-02-29T21:49:45Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252079#M28934
</link>
<description>
<P>At least you got something. This is a progress. In the past I did not get anything. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P>
</description>
<pubDate>Sat, 29 Feb 2020 21:51:28 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1252079#M28934
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2020-02-29T21:51:28Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1253026#M28969
</link>
<description>
<P>TurboTax may indeed be screwing up, but who knows why?&nbsp; It's not some government conspiracy.</P><P>&nbsp;</P><P>I'm surprised you seem so powerless.&nbsp; There are many options to using TurboTax.&nbsp; I had switched away to another software package for a long time, but I came back to TT because it solved my immediate problem.</P><P>&nbsp;</P><P>What's wrong with rolling up your shirtsleeves and doing the work yourself?&nbsp; There are tons of instructions from the IRS, plenty of online help etc.</P><P>&nbsp;</P><P>Please stop with the whining and the conspiracy mongering.&nbsp; The company may be too big to care, but they are not too big to fail either.</P>
</description>
<pubDate>Sun, 01 Mar 2020 03:43:12 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1253026#M28969
</guid>
<dc:creator>davesontimeevery</dc:creator>
<dc:date>2020-03-01T03:43:12Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267412#M29259
</link>
<description>
<P>I have reported this issue 6 times since late December (it's now March 4, 2020). &nbsp;</P><P><BR />The short answer is that Intuit just doesn't care.&nbsp; It looks so sloppy, but Intuit DOES NOT CARE.<BR /><BR />This should be the easiest fix imaginable -- just spend 10 seconds to correct the html link.&nbsp; It's not a calculation error.&nbsp; It's not a missing form, it's not a missing feature, it's not file import/upload problem.&nbsp; It is a simple broken reference.<BR /><BR />Intuit DOES NOT CARE.<BR /><BR />Buy the software and shut up.<BR /><BR />Last year I had a state tax form that would calculate correctly and would show up in the "forms" view, but mysteriously disappeared during print.&nbsp; TurboTax was able to replicate the error, but was clueless about how to fix it.&nbsp; I had to do the form by hand and append to my return and mail it in that way.&nbsp; Got my 2018 software fee refunded, but I don't know (yet) if they ever got around to fixing the issue.<BR /><BR />2006-2009: I reported a technicality that was wrong with municipal bonds.&nbsp; Basically TurboTax had been coded with "radio buttons" (only one of a list of several may be selected) rather than "checkboxes" (more than one may be selected).&nbsp; It only was an issue if you had to amortize the bond premium on certain municipal bonds.&nbsp;<BR /><BR />The error recurred for 3 years, after which point I no longer had the bonds and so stopped looking for it.&nbsp; TurboTax was not willing/ able to fix it despite my citing chapter and verse of the tax code showing exactly why they should.<BR /><BR />Point is, if you're waiting for a fix, and it doesn't gum up a great many returns (in this case it's merely informational), TurboTax probably will let you down.</P>
</description>
<pubDate>Wed, 04 Mar 2020 16:58:33 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267412#M29259
</guid>
<dc:creator>zinj</dc:creator>
<dc:date>2020-03-04T16:58:33Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267504#M29261
</link>
<description>
<P>Their level of concern is pretty clear - and pretty low.&nbsp; On the other hand, their opinion of themselves is rapidly approaching the level of arrogance.</P><P>&nbsp;</P><P>Even Microsoft, a company not known for being humble, provides details on almost all their updates.&nbsp; TurboTax is not the only game in town and I hope they figure that out in the immediate future.</P>
</description>
<pubDate>Wed, 04 Mar 2020 17:16:29 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1267504#M29261
</guid>
<dc:creator>mikehansen7786</dc:creator>
<dc:date>2020-03-04T17:16:29Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1307778#M29919
</link>
<description>
<P>There is NO EXCUSE for this -<BR /><A href="https://ttlc.intuit.com/articles/4784576" target="_blank">https://ttlc.intuit.com/articles/4784576</A><BR /><BR />The worlds most popular Tax Program, and this is what we get ???<BR /><BR />Amazing. CRITICAL FORM AND PROGRAM UPDATES. And I can't find out WHAT forms were CRITICAL (After I filed electronically).</P><P><span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P>
</description>
<pubDate>Thu, 12 Mar 2020 12:02:49 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1307778#M29919
</guid>
<dc:creator>EddieK747</dc:creator>
<dc:date>2020-03-12T12:02:49Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1318294#M30136
</link>
<description>
<P><STRONG>This question was answered three weeks ago by "CHAMP Kat Level 14:"</STRONG></P><P><SPAN>Although </SPAN><U><STRONG>many user</STRONG><STRONG>s</STRONG></U><SPAN> are unhappy about it, TurboTax will no longer be publishing Release Notes as they have in the past.&nbsp; The "More Details" link should have been removed some time ago.&nbsp; This decision was made by the higher-ups in Intuit.&nbsp;&nbsp;</SPAN></P><P>I spoke with technical support and they are now aware the link is still appearing.</P>
</description>
<pubDate>Sun, 15 Mar 2020 04:03:31 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1318294#M30136
</guid>
<dc:creator>Cows-do-not-have-to-pay-taxes</dc:creator>
<dc:date>2020-03-15T04:03:31Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1341309#M30614
</link>
<description>
<P>The suggested link returns "Access Denied".&nbsp;&nbsp;</P>
</description>
<pubDate>Fri, 20 Mar 2020 20:34:37 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1341309#M30614
</guid>
<dc:creator>Swegnson</dc:creator>
<dc:date>2020-03-20T20:34:37Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1342640#M30652
</link>
<description>
<P>TurboTax is not providing the details of the Updates in 2019.</P>
</description>
<pubDate>Sat, 21 Mar 2020 02:17:46 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1342640#M30652
</guid>
<dc:creator>KurtL1</dc:creator>
<dc:date>2020-03-21T02:17:46Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1343170#M30665
</link>
<description>
<P><U>For KurtL1 Employee Tax Expert:</U></P><P>&nbsp;</P><P>Yes, we know and we're are very displeased with this bit of arrogance on Intuit's part.&nbsp; So much so that customers will not be providing money to Intuit come time for the 2020 taxes.</P><P>&nbsp;</P><P>We are also very displeased that Intuit is using us as beta testers because it will not tell us, or provide the information to decide for ourselves if a program or tax form change might impact our already filed returns.&nbsp; Other "experts" have stated, "The IRS will contact you if there is a problem with your return".</P><P>&nbsp;</P><P>What happened to the company that actually respected its customers? When was it replaced with one so arrogant it treats its customers as cash cows who are too stupid to want update information and too naive to know that Turbo Tax is not the only product in the category?&nbsp; <U><STRONG>NB:&nbsp; It is oh so very wrong on both counts.</STRONG></U></P>
</description>
<pubDate>Sat, 21 Mar 2020 10:57:41 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1343170#M30665
</guid>
<dc:creator>mikehansen7786</dc:creator>
<dc:date>2020-03-21T10:57:41Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369944#M31183
</link>
<description>
<P>With so many critical (but unknown) updates, is it safe to submit my tax returns early?&nbsp; When will these continuous updates&nbsp; stop?&nbsp; I am expecting a refund.&nbsp; &nbsp;Do I have to wait until July 15, 2020 to get the TurboTax version that will provide a correct tax return?</P><P>&nbsp;</P><P>As a related question: How can I open my old tax returns without TurboTax forcing me to install updates for the previous year?</P>
</description>
<pubDate>Sat, 28 Mar 2020 00:46:11 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369944#M31183
</guid>
<dc:creator>czrunner</dc:creator>
<dc:date>2020-03-28T00:46:11Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369994#M31185
</link>
<description>
<P>I've have been told by at least two customer service reps that Intuit's answer is file and, if there is a problem, the IRS will be in touch.&nbsp; &nbsp;Yes, this is really why this is such a hot button topic.</P><P>&nbsp;</P><P>Might as well file when you're ready and try not to get cramps in your fingers from keeping them crossed.&nbsp;&nbsp;<span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P>
</description>
<pubDate>Sat, 28 Mar 2020 01:00:34 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1369994#M31185
</guid>
<dc:creator>mikehansen7786</dc:creator>
<dc:date>2020-03-28T01:00:34Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370009#M31188
</link>
<description>
<P>I do not know why so many updates, maybe they refers to particular tax situations.</P><P>I have used TT for more than 14 years, a single&nbsp; edition was excellent, but I had never any problem with taxes; It was once when I did some identity mistakes myself.</P><P>What is frustrating , but maybe is a good sign is that TT does not inform us anymore what was the content of the update. Maybe they say that they updated, but in reality there is no real update.</P><P>&nbsp;</P><P>Go ahead and file the taxes, and learn exactly what 15th of July means, if you owe money to IRS. I always did my taxes on October 15th, but I take care to send the check by April 15th if I owe any money. They could update it until October 15th.</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Sat, 28 Mar 2020 01:05:07 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370009#M31188
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2020-03-28T01:05:07Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370019#M31189
</link>
<description>
<P>Dear "Employee Tax Export":</P><P>&nbsp;</P><P>If you discount arrogance and complete disregard for its customers, I can only imagine one other reason why Intuit would stop providing release notes for program and forms updates.</P><P>&nbsp;</P><P>It is trying to increase purchases of audit defense by customers who are concerned about Intuit making program and form updates, the details of which it refuses to share with the people who buy its product and using the IRS as its qualify control.</P><P>&nbsp;</P><P>Come to think of it, this is even more cold-blooded than arrogance.&nbsp;</P>
</description>
<pubDate>Sat, 28 Mar 2020 01:07:06 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370019#M31189
</guid>
<dc:creator>mikehansen7786</dc:creator>
<dc:date>2020-03-28T01:07:06Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370103#M31193
</link>
<description>
<P>It could be, but I used to pay for Defense audit, because usually I do not have time to meet with the IRS employee. Otherwise, being a not social distant person, <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> I like to meet and talk with people, (IRS included) because this is the way I know the local american citizens: friendly, kind, polite, eager to help, with a very good sense of humor. And it happened that my culture to fit in this local culture. If I wanted other cultures, of course I would have asked for another citizenship :), and another tax system :).</P><P>&nbsp;</P><P>Regarding the updates, I gave up to ask for answers, when I learned that in other cultures it is an insult for the teacher if the student ask a question. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp; Maybe the newcomers will be educated in the american culture, when they cross the wall.:)</P>
</description>
<pubDate>Sat, 28 Mar 2020 01:28:06 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370103#M31193
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2020-03-28T01:28:06Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370172#M31196
</link>
<description>
<P>The only reason I can think of for not revealing what updates contain is to avoid legal liability issues.&nbsp; This practice will presumably make it more difficulty to point the finger clearly at Intuit for TurboTax errors which they fix after we file.</P><P>&nbsp;</P><P>If it is anything like this, it is time to find another tax program.</P><P>&nbsp;</P><P>Does anyone have any other speculations as to what Intuit's motive might be?</P>
</description>
<pubDate>Sat, 28 Mar 2020 01:49:58 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370172#M31196
</guid>
<dc:creator>NebularNovice</dc:creator>
<dc:date>2020-03-28T01:49:58Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370187#M31197
</link>
<description>
<P>I am busy now to speculate about Corona virus:). For example, will TT (and others like them) will survive after corona virus ?</P><P>&nbsp;</P>
</description>
<pubDate>Sat, 28 Mar 2020 01:53:51 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370187#M31197
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2020-03-28T01:53:51Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370802#M31216
</link>
<description>
<P>Other cultures, other customs, as you say.&nbsp; However, this is American culture and our customs.&nbsp; And a company that wants to stay in business does so by providing a product customers want and not making them angry.</P><P>&nbsp;</P><P>If Intuit feels insulted when its customers want to know what was changed in the program they <U><EM><STRONG>pay for</STRONG></EM></U>,&nbsp; Intuit is the one who should move to another place where the people are "better mannered" or too cowed to demand answers.</P>
</description>
<pubDate>Sat, 28 Mar 2020 07:19:55 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370802#M31216
</guid>
<dc:creator>mikehansen7786</dc:creator>
<dc:date>2020-03-28T07:19:55Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370823#M31217
</link>
<description>
<P>I fully agree. In the last 20 years, I have seen a big change in the attitudes towards the customers, mainly here in California. We are treated disrespectful ,</P><P>by the big Corp, utilities,&nbsp; moving companies, and I felt more and more their hands in our pockets. Imagine that my Dell computer&nbsp; came with the hdd hanging from the connector wires, no screw mounted, and they explained that it happened because of the long distance. It was unbelievable.&nbsp; Aso.</P>
</description>
<pubDate>Sat, 28 Mar 2020 07:43:33 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1370823#M31217
</guid>
<dc:creator>Constantins</dc:creator>
<dc:date>2020-03-28T07:43:33Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1371133#M31223
</link>
<description>
<P>So does anyone know if the other programs (TaxCut, H&amp;R block, etc.), let users know what's in their updates?&nbsp; Maybe on this forum we can start giving out info and comparing others against Turbotax competitors since they're not listening to us anyway.</P>
</description>
<pubDate>Sat, 28 Mar 2020 12:51:52 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1371133#M31223
</guid>
<dc:creator>AndrewQQ</dc:creator>
<dc:date>2020-03-28T12:51:52Z</dc:date>
</item>
<item>
<title>Re: Program Updates</title>
<link>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1374004#M31273
</link>
<description>
<P>I too have run into the same problem - after filing my federal return.&nbsp; I am shocked and disappointed in Intuit.&nbsp; I've used Turbotax since 1999 (yes, 20 years), and now I am questioning the accuracy of the program.&nbsp; I will rethink my purchase next year.&nbsp; I don't understand why the broken links still exist, and why the program and tax updates are not shared - I don't buy that it's a competitive disadvantage, that sounds like a lame excuse.</P>
</description>
<pubDate>Sat, 28 Mar 2020 22:21:09 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/college-education/discussion/re-program-updates/01/1374004#M31273
</guid>
<dc:creator>Benbonnett</dc:creator>
<dc:date>2020-03-28T22:21:09Z</dc:date>
</item>
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