topic Directory Error and error 190 in Business & farm

Directory Error and error 190

CharlieX1952 — Tue, 24 Feb 2026 03:52:31 GMT

I have loaded 2022 Business and 2022 Home & Business CD's on my computer and they both reside in separate directories which were created automatically when loading the CD's. When I complete my 1040 individual return and save it it uploads in the Business 2022 directory and gives me an error code 190 "some formsets are not present on this machine. I had also printed my S-Corp return using the 2022 Business CD. How can this be corrected?

Re: Directory Error and error 190

MichelleLO — Fri, 03 Mar 2023 17:43:14 GMT

Please see the below TurboTax Help Article to assist with Error Code 190.

Error 190 when opening file in TurboTax CD/Download

Re: Directory Error and error 190

CharlieX1952 — Wed, 08 Mar 2023 17:27:08 GMT

That did not work. This is not a state tax problem.

The directories should not be the same. I never had this problem in the past and I've been a customer for many years.

Thanks for trying

Re: Directory Error and error 190

ChondelLO — Wed, 08 Mar 2023 19:41:24 GMT

To help get you connected to the right person for assistance, please visit the link below for information on how to contact Customer Support.

How do I contact TurboTax? - Intuit