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    <title>topic Recover my account in Business &amp; farm</title>
    <link>https://ttlc.intuit.com/community/business-taxes/discussion/recover-my-account/01/851591#M33198</link>
    <description>&lt;P&gt;I cannot accuses my accounts please help&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 13 Sep 2019 19:12:47 GMT</pubDate>
    <dc:creator>Great wraps</dc:creator>
    <dc:date>2019-09-13T19:12:47Z</dc:date>
    <item>
      <title>Recover my account</title>
      <link>https://ttlc.intuit.com/community/business-taxes/discussion/recover-my-account/01/851591#M33198</link>
      <description>&lt;P&gt;I cannot accuses my accounts please help&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 13 Sep 2019 19:12:47 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/business-taxes/discussion/recover-my-account/01/851591#M33198</guid>
      <dc:creator>Great wraps</dc:creator>
      <dc:date>2019-09-13T19:12:47Z</dc:date>
    </item>
    <item>
      <title>Re: Recover my account</title>
      <link>https://ttlc.intuit.com/community/business-taxes/discussion/re-recover-my-account/01/851596#M33200</link>
      <description>&lt;P&gt;You have to sign onto your online account using the exact same user ID you used to create the online account.&lt;/P&gt;
&lt;P&gt;Close all TurboTax windows on your web browser (including this one). &amp;nbsp;Copy and paste the account recovery website link onto a new web browser window and run the tool.&lt;/P&gt;
&lt;P&gt;Use this TurboTax account recovery website to get a list of all the user ID's for an email address. &amp;nbsp;Run the tool against any email addresses you may have used -&amp;nbsp;&lt;A href="https://myturbotax.intuit.com/account-recovery" target="_blank" rel="nofollow noopener noreferrer"&gt;https://myturbotax.intuit.com/account-recovery&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "&lt;STRONG&gt;Try something else&lt;/STRONG&gt;"&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. &amp;nbsp;TurboTax does not store online any returns completed using the desktop editions.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account -&amp;nbsp;&lt;A href="https://myturbotax.intuit.com/" target="_blank" rel="nofollow noopener noreferrer"&gt;https://myturbotax.intuit.com/&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Scroll down to the bottom of the screen and on the section&amp;nbsp;&lt;STRONG&gt;Your tax returns &amp;amp; documents&amp;nbsp;&lt;/STRONG&gt;click on&amp;nbsp;&lt;U&gt;Show&lt;/U&gt;.&amp;nbsp; Click on the&amp;nbsp;&lt;U&gt;Year&lt;/U&gt;&amp;nbsp;and Click on&amp;nbsp;&lt;STRONG&gt;Download/print return (PDF)&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.&lt;STRONG&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;See this TurboTax support FAQ for a contact link and hours of operation -&amp;nbsp;&lt;A href="https://ttlc.intuit.com/questions/3401489" target="_blank" rel="noopener"&gt;https://ttlc.intuit.com/questions/3401489&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Submit your question/problem&amp;nbsp;&lt;STRONG&gt;&lt;U&gt;during business hours&lt;/U&gt;&lt;/STRONG&gt;&lt;U&gt;&lt;/U&gt;&amp;nbsp;and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Note:&lt;/STRONG&gt;&amp;nbsp;&amp;nbsp;The Call option will not be available when TurboTax Support is closed.&lt;/P&gt;
&lt;P&gt;Support can also be reached by messaging them on these pages&amp;nbsp;&lt;A href="https://www.facebook.com/turbotax/" target="_blank" rel="nofollow noopener noreferrer"&gt;https://www.facebook.com/turbotax/&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://twitter.com/TeamTurboTax" target="_blank" rel="nofollow noopener noreferrer"&gt;https://twitter.com/TeamTurboTax&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 13 Sep 2019 19:21:57 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/business-taxes/discussion/re-recover-my-account/01/851596#M33200</guid>
      <dc:creator>DoninGA</dc:creator>
      <dc:date>2019-09-13T19:21:57Z</dc:date>
    </item>
    <item>
      <title>Re: Recover my account</title>
      <link>https://ttlc.intuit.com/community/business-taxes/discussion/re-recover-my-account/01/1765620#M57936</link>
      <description>&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Wed, 30 Dec 2020 23:08:27 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/business-taxes/discussion/re-recover-my-account/01/1765620#M57936</guid>
      <dc:creator>Aepperson</dc:creator>
      <dc:date>2020-12-30T23:08:27Z</dc:date>
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