topic Turbo Tax and SBTPG scam operation in Business & farm

Turbo Tax and SBTPG scam operation

tickedoffuser — Tue, 10 Feb 2026 10:31:30 GMT

I purchased Turbo Tax software and paid for it. Turbo Tax has scammed anyone getting an automatic refund deposit by partnering with SBTPG. They essentially charged me as much as the product itself. I DID ALL OF THE TAX PREPARATION MYSELF. The IRS says my refund is one figure and the actual deposit is $60 less - and turbo Tax and SBTPG call it a "Tax Preparation fee". What the hell did they PREPARE? - NOTHING! I WILL NEVER USE TURBOTAX AGAIN AND AM DIVESTING MYSELF FROM ALL OTHER PRODUCTS FROM INTUIT. This is a full-blown scam. I have seen all the other reports of actual fraud from this company. I am reporting both Intuit/Turbotax and SBTPG as a fraud many times over - million and millions of dollars raked off of this racket to the IRS on Form3949-A. ...and am looking at some other FBI venues to report them. I would strongly advise that you do likewise - suspect many of you have similar issue.

Re: Turbo Tax and SBTPG scam operation

xmasbaby0 — Wed, 28 Feb 2024 19:08:01 GMT

Unfortunately---instead of paying TurboTax upfront by using a credit or debit card, you chose to pay TurboTax by having your federal refund go to a third party bank. The third party bank receives your refund from the IRS, takes out the fee you owe to TurboTax, collects its own $40 "refund processing" fee ($45 in CA) and sends the rest of the refund to you. The whole mess can be avoided by paying BEFORE you file using your own credit or debit card.

And....perhaps you got in too much of a hurry---because those fees are shown to you on the screens before you file.

Re: Turbo Tax and SBTPG scam operation

xmasbaby0 — Wed, 28 Feb 2024 19:08:53 GMT

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

Re: Turbo Tax and SBTPG scam operation

Dee6 — Wed, 09 Apr 2025 12:43:26 GMT

I'm just seeing my refund this morning and it's about 20% of what I was expecting. I didn't agree to the fees here!!! I'm so upset right now. Let me know if you found a resolution.

Re: Turbo Tax and SBTPG scam operation

Dee6 — Wed, 09 Apr 2025 12:44:37 GMT

I was charged a $200 fee, and I certainly didn't agree to that, or see it.

Re: Turbo Tax and SBTPG scam operation

shelleypolk99 — Thu, 19 Feb 2026 21:18:33 GMT

SBTPG has had my refund from thr IRS for w days and has rold me that I will receive it in about a week. IT should be a direct deposit from one bank to the next, that doesn't take a week and honestly should already be at my bank!!!!

Re: Turbo Tax and SBTPG scam operation

Neeeusserr — Tue, 24 Mar 2026 18:21:14 GMT

Have you received your refund yet . I paid fees out of. My refund and was sent to them on 03/11/26. I paid with refund and they have received it . IRS has sent it so it's out of their hands but TurboTax isn't doing anything and I have not been able to reach anyone with stbq. As well as my account is not popping up on their website (stbq) what can I do ? Did yours get resolved if so how ?