https://ttlc.intuit.com/community/tax-credits-deductions/discussion/why-i-can-t-enter-my-medical-and-dental-expense-in-the-box-it-not-highlight/01/83232#M9516 Sat, 01 Jun 2019 03:11:40 GMT danetteraines 2019-06-01T03:11:40Z https://ttlc.intuit.com/community/tax-credits-deductions/discussion/why-i-can-t-enter-my-medical-and-dental-expense-in-the-box-it-not-highlight/01/83232#M9516 Sat, 01 Jun 2019 03:11:40 GMT https://ttlc.intuit.com/community/tax-credits-deductions/discussion/why-i-can-t-enter-my-medical-and-dental-expense-in-the-box-it-not-highlight/01/83232#M9516 danetteraines 2019-06-01T03:11:40Z https://ttlc.intuit.com/community/tax-credits-deductions/discussion/if-you-are-using-turbo-tax-online-the-most-likely-reason/01/83239#M9517 <P>If you are using <B>Turbo Tax Online</B>, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly.&nbsp; The easiest way around this is to <B>simply use a different web browser.</B>&nbsp; You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari.&nbsp;&nbsp; If you need to install another browser, be sure to go to the trusted&nbsp; home site for the software for&nbsp; security reasons.</P> <P>If you are using the <B>Turbo Tax Phone App</B>, then try opening Turbo Tax in the browser window on your phone.&nbsp; It will use the same login information but may display the page better. </P><BR /> Sat, 01 Jun 2019 03:11:41 GMT https://ttlc.intuit.com/community/tax-credits-deductions/discussion/if-you-are-using-turbo-tax-online-the-most-likely-reason/01/83239#M9517 TeresaM 2019-06-01T03:11:41Z