topic It got accepted this time, the only change was logging in... in Deductions & credits

Downloaded the new form 4684 today & entered my Hurricane Irma losses. It seems to be deducting the loss on both schedule A & D (I'm itemizing deductions). Really?

charliej01 — Tue, 04 Jun 2019 20:53:29 GMT

Seems like it should only show up on Schedule A or D, but not both. What am I missing?

I'm having a similar problem. Filled out the casualty los...

iampositive69 — Tue, 04 Jun 2019 20:53:31 GMT

I'm having a similar problem. Filled out the casualty loss form for Hurricane Irma & my return was rejected because I have capital loss carryovers and sale of business property but I don't have capital or a business. I don't think you are missing anything...sounds like a software problem. I'm using TurboTax Deluxe 2017. You will have to contact TurboTax by logging in at the start screen, click on HELP then at the bottom of the pull down screen, click on CONTACT US, describe your problem then they will ask for your phone number.

P.S. The help screen will be at the right top after you l...

iampositive69 — Tue, 04 Jun 2019 20:53:32 GMT

P.S. The help screen will be at the right top after you log in

Where you able to report the loss from Hurricane Irma? It...

terryfernandez23 — Tue, 04 Jun 2019 20:53:34 GMT

Where you able to report the loss from Hurricane Irma? It keeps giving me a capital loss carryover and sale of business property income.

When I try to contact them it only allows me to post a qu...

charliej01 — Tue, 04 Jun 2019 20:53:35 GMT

When I try to contact them it only allows me to post a question in the community...no option to provide a phone number.

I got ahold of them...they are working on the problem

charliej01 — Tue, 04 Jun 2019 20:53:36 GMT

I got ahold of them...they are working on the problem

When you sign in to your TURBOTAX DELUXE, & click on HELP...

iampositive69 — Tue, 04 Jun 2019 20:53:38 GMT

When you sign in to your TURBOTAX DELUXE, & click on HELP at top right of screen then click on CONTACT US at bottom right of screen, it will tell you to type in your question or keyword. Just type in HURRICANE IRMA for your question, click on the CONTINUE button & the next screen will be CHOOSE A WAY TO CONNECT WITH US. Scroll down to GET A CALL BACK, click on it & then enter your info & they will call you back. The call back may take anywhere from 20 minutes or less or up to 70 minutes. They will stay on the phone with you till it is resolved but you need to have your computer in front of you

Awesome...good luck! :)

iampositive69 — Tue, 04 Jun 2019 20:53:39 GMT

Awesome...good luck! 🙂

this doesnt seem to be fixed yet by turbotax any update?

expectations13 — Tue, 04 Jun 2019 20:53:41 GMT

this doesnt seem to be fixed yet by turbotax any update?

they said it could take a couple of days...I'll post when...

charliej01 — Tue, 04 Jun 2019 20:53:42 GMT

they said it could take a couple of days...I'll post when they have the update ready to download

ok thank you ,ill wait for your post

expectations13 — Tue, 04 Jun 2019 20:53:43 GMT

ok thank you ,ill wait for your post

Thanks for the update also

iampositive69 — Tue, 04 Jun 2019 20:53:45 GMT

Thanks for the update also

I called again today (being a little impatient) & the rep...

iampositive69 — Tue, 04 Jun 2019 20:53:46 GMT

I called again today (being a little impatient) & the representative fixed my form manually. Electronically filed minutes ago. We'll see what happens.

Here is a link to get notified when they have a full soft...

charliej01 — Tue, 04 Jun 2019 20:53:47 GMT

Here is a link to get notified when they have a full software update for the problem:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4205951-turbotax-online-should-not-be-creating-a-schedule-d-from-disaster-area-losses">https://ttlc.intuit.com/questions/4205951-turbotax-online-should-not-be-creating-a-schedule-d-from-disaster-area-losses</a>

Thanks. My tax return was rejected again. "This return ca...

iampositive69 — Tue, 04 Jun 2019 20:53:49 GMT

Thanks. My tax return was rejected again. "This return cannot be electronically processed at this time. The problem is currently under investigation. You may wait one to two weeks, then reopen this return, review for errors, and retransmit for electronic filing. (If the problem has not been resolved, the return may be rejected again.) If you do not want to wait and retransmit this return, you may print and file the return by mail."

Signed up to be alerted when they fix it, this is just go...

user36169 — Tue, 04 Jun 2019 20:53:50 GMT

Signed up to be alerted when they fix it, this is just goofy.

I got a notification from the system saying it would be f...

user36169 — Tue, 04 Jun 2019 20:53:52 GMT

I got a notification from the system saying it would be fixed by 02/09/2018.

Did everyone re-file since the 9th & did you have problems?

iampositive69 — Tue, 04 Jun 2019 20:53:53 GMT

Did everyone re-file since the 9th & did you have problems?

i filed after the update that fixed everything, then it w...

expectations13 — Tue, 04 Jun 2019 20:53:54 GMT

i filed after the update that fixed everything, then it was rejected by IRS turbo tax said to sign on that it would fix any errors, i signed on and it instantly said the errors were fixed and to refile, i did and the IRS accepted it fine and seems to be all done with just waiting for refund

Okay, I refiled on Feb 8 after I rec'd an email saying ev...

iampositive69 — Tue, 04 Jun 2019 20:53:56 GMT

Okay, I refiled on Feb 8 after I rec'd an email saying everything was fixed but IRS rejected Feb 9 morning due to INTERNAL ERROR. Then I rec'd an email yesterday afternoon (Feb 9) telling me to sign in & if TURBOTAX asks me to update, then click on link & update but if you are completing your forms online, it will automatically update. So after 4 rejections, I called to make absolutely sure software was updated (a lady from SC was my rep) & she said "YES" so I just refiled. Hope it works this time. Let me know if you get rejected again & I will do the same.