topic Re: Form 5695 - still not calculating correctly in Deductions & credits

Form 5695 - still not calculating correctly on 2/7/24.

spbeatty — Wed, 11 Feb 2026 04:14:54 GMT

Form 5695 - Feb 7 2024 and still not calculating credits correctly in Ttax - when can we expect the updated form?

Re: Form 5695 - still not calculating correctly on 2/7/24.

SteamTrain — Wed, 07 Feb 2024 13:44:23 GMT

It's still 7 Feb until 1159PM tonight.

Come back tomorrow and check again

Intuit App

_____________________

Don't rush...we have tons of folks begging to get their e-file stopped because they received one more tax form in the mail they somehow "Forgot" about.

Re: Form 5695 - still not calculating correctly on 2/7/24.

spbeatty — Wed, 07 Feb 2024 14:06:01 GMT

Yes, great Customer service - we'll update it by 2/7/24 (midnight, maybe.). Not to mention the current pgm miscalcs using outdated info without any user notification that it's not accurate. Time to shop alternatives.

Re: Form 5695 - still not calculating correctly

TheB210 — Sat, 28 Feb 2026 23:23:18 GMT

I am using 2025 TT Premier desktop and Form 5695 is not correctly calculating my specific line 29h. I have to override (red font) it with the correct value. See picture - the software is calculating either $0 or $600, depending on what I enter for values in line 25. Please provide update to software soon or response here on solution (or user error)

Re: Form 5695 - still not calculating correctly

NicolleR1 — Sun, 01 Mar 2026 22:21:34 GMT

Can you please send us your tax file so we can take a look at it.

In order to do this, you will need to provide us a token number.

See the instructions below to get the token:

Open your tax return in the TurboTax desktop software.
Click on the Online menu in the black bar at the top of the screen.
Select Send Tax File to Agent.
Follow the instructions. A message will explain that a diagnostic copy will be made.
Click OK to transmit.
You will get a token number.
Copy this number and reply to this thread.

If you are using TurboTax Online, instead of Desktop, go to the Tax Tools and then select Share my file with Agent.

If you are using Mac go to the Help menu and select Send File to Agent to generate your token.

Re: Form 5695 - still not calculating correctly

TheB210 — Mon, 02 Mar 2026 03:37:33 GMT

5777 09955 9890 0367 is the token number, there is dash between 55 and 98. Seems like numbers in here are getting masked

Re: Form 5695 - still not calculating correctly

RobertB4444 — Mon, 02 Mar 2026 21:24:39 GMT

Do you owe at least $2,000 in income taxes? The credit can only be used to reduce your income taxes in the year in which you purchase the stove. If you don't owe at least $2,000 then the only thing that the credit can do is reduce your income tax bill to zero dollars.

Look at your form 1040 on line 16. Whatever the amount on that line is that is the maximum that your credit can be (up to $2,000). If the amount on line 16 is less than $2,000 then that is all of the credit that you are entitled to.

Re: Form 5695 - still not calculating correctly

TheB210 — Tue, 03 Mar 2026 02:58:09 GMT

Tax Liability is $5 so the $2k credit should apply. For clarification, the energy tax credit is for a heat pump water heater, not a stove

The token above will reflect the liability.

Re: Form 5695 - still not calculating correctly

IsabellaG — Wed, 04 Mar 2026 21:48:24 GMT

Your situation has been identified as a known issue, and we expect a fix shortly. Please check back on 3/6 to update your program.

Re: Form 5695 - still not calculating correctly

TheB210 — Sat, 07 Mar 2026 00:17:11 GMT

Please confirm the fix has been pushed

Re: Form 5695 - still not calculating correctly

CesarJ — Mon, 09 Mar 2026 15:00:32 GMT

The TurboTax team is working hard to fix the Form 5695 issue. The TurboTax fix is scheduled for March 13.

@TheB210