topic Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in. in Deductions & credits

Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

TOMHELLER — Fri, 20 Feb 2026 16:41:15 GMT

Previous posts suggest 1) Check interview and checking box to use address from Federal Information Worksheet. Tried both but address fields in 17d continue to blank out entered data and return to pink fill color.

Any other ideas would be gratefully received.

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

WT4682 — Sun, 22 Feb 2026 05:49:21 GMT

I got the same error today. Tried to manually input it in FORM mode but address got blanked out every time. I think it is a bug because the message said "Line 17b must be entered", and yet, the address field is listed under line 17d. I hope Turbo Tax, Intuit, will fix this soon.

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

Karis_F — Sun, 22 Feb 2026 14:39:09 GMT

This issue related to the address field in Form 5695, Residential Energy Credits is under investigation for both TurboTax Online and TurboTax Desktop.

Please check back for a program update soon.

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

Jrleithoff — Tue, 24 Feb 2026 17:45:45 GMT

Do you have an update on the fix for the address field of 17b for form 5695?

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

LeticiaF1 — Wed, 25 Feb 2026 03:31:49 GMT

This is a know issue in TurboTax. See the TurboTax help article below to sign up for updates.

Why am I getting address errors for my Home Energy credit when the address has already been added and is correct?

@Jrleithoff

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

Jrleithoff — Sat, 28 Feb 2026 22:08:44 GMT

Mine is still showing an error. We have updated and deleted an re entered the information. When is this update going to be pushed out?

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

AmyC — Mon, 02 Mar 2026 22:28:02 GMT

We in community don't know the software developers schedule. I recommend that you sign up for updates here.

@Jrleithoff

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

magput1 — Sat, 07 Mar 2026 19:35:02 GMT

The program needs to address the problem by directing the address to line 17d nor 17 b when doing smart check. Please correct this issue soon. Than you.

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

LeticiaF1 — Mon, 09 Mar 2026 14:34:20 GMT

We’re currently working on an update for Form 5695. There will be an update on March 13. After this day you can go back through your return, and make any changes as needed, then file your return. If you are using TurboTax Online the program updates automatically.

If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates".

You can sign up for updates here: Why am I getting address errors for my Home Energy credit when the address has already been added and is correct?

If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

sampresser — Mon, 16 Mar 2026 21:19:40 GMT

Was this issue fixed? It is still present for me. Is the update delayed?

Re: Frustration with Form 5695, Line 17b. Address fields in 17d won't stay filled in.

WT4682 — Tue, 17 Mar 2026 04:12:34 GMT

I believe Turbo Tax has fixed this issue. I launched Turbo Tax yesterday and it went through several minutes of updates. Once updates are completed, I was able to get pass the errors with no issue. Federal Check and Smart Check were all good with no more error. If you have problem, I suggest that you delete the Energy section and re-enter the information.