When I complete a category, example Charitable Donations, I still shows a Start link and not Add/Edit

s-stevenson — Sat, 24 Jan 2026 06:15:00 GMT

Donations to Charity will not change to Edit when I complete

Re: When I complete a category, example Charitable Donations, I still shows a Start link and not ...

CatinaT1 — Wed, 28 Jan 2026 15:13:19 GMT

Sounds like something got stuck. You can try these things:

Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
Restart the Browser: Close all open windows of your browser entirely and then reopen it.

Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

topic When I complete a category, example Charitable Donations, I still shows a Start link and not Add/Edit in Deductions & credits

When I complete a category, example Charitable Donations, I still shows a Start link and not Add/Edit

Re: When I complete a category, example Charitable Donations, I still shows a Start link and not ...