topic In the "Donations to Charity" summary under "Deductions & Credits," the summary remains stuck with the "not started" flag. All entries are correct. Is this a bug? in Deductions & credits

In the "Donations to Charity" summary under "Deductions & Credits," the summary remains stuck with the "not started" flag. All entries are correct. Is this a bug?

jack-harvey-pdx — Fri, 16 Jan 2026 19:30:54 GMT

Re: In the "Donations to Charity" summary under "Deductions & Credits," the summary remains stuck...

CatinaT1 — Wed, 21 Jan 2026 15:14:01 GMT

Sounds like something got stuck. You can try these things:

Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.

Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.

Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.

Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."

Restart the Browser: Close all open windows of your browser entirely and then reopen it.

Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

Re: In the "Donations to Charity" summary under "Deductions & Credits," the summary remains stuck...

NTABER — Wed, 11 Feb 2026 02:10:39 GMT

Similar thing is happening in the downloaded (not web) version: I updated my charitable deductions, but the update flag that had gone away is now back! Seems like a bug as it only happened AFTER an update last week.

Re: In the "Donations to Charity" summary under "Deductions & Credits," the summary remains stuck...

NTABER — Wed, 11 Feb 2026 02:13:35 GMT

Now this is not letting me edit my reply to clarify that it's the "Need Review" flag on each charity's deduction that is no longer staying updated.

Re: In the "Donations to Charity" summary under "Deductions & Credits," the summary remains stuck...

MarilynG1 — Wed, 11 Feb 2026 03:05:34 GMT

The 'needs review' flag on the Summary page doesn't affect your return if you've entered all your info. You can verify in FORMS at the Charitable Contributions Worksheet.

When you close the program and re-open, they should disappear. You could also step through the interview until you reach the 'summary' page.

@NTABER

Re: In the "Donations to Charity" summary under "Deductions & Credits," the summary remains stuck...

NTABER — Wed, 11 Feb 2026 13:55:39 GMT

Thanks - closing and reopening did not clear them. Nor did the latest update to the program. Walking through EVERY SINGLE step does appear to have cleared those flags for now. I still don't understand why this changed after an update last week...