Illinois Volunteer Emergency Worker Tax Credit

tenof16 — Wed, 05 Mar 2025 02:37:08 GMT

My understand was that this credit was a nonrefundable credit. However, when I added my certificate number, TurboTax now shows an Illinois refund which is not correct. Has anyone else had this issue? How did you resolve it?

Re: Illinois Volunteer Emergency Worker Tax Credit

KeshaH — Wed, 05 Mar 2025 03:02:47 GMT

we can look at your return and see exactly what you see to help come to a resolution. The return will be scrubbed and won't include any of your personal details.

If you're using TurboTax Online:

Once you're logged in to your account,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.

- click okay and you'll get another message with a token

If you're using TurboTax Desktop:

Click on Online in the top menu of TurboTax Desktop for Windows
Select 'Send Tax File to Agent'
Write down or send an image of your token number and state then place in this issue.
We can then review your exact scenario for a solution

Please reply to this message with your token so that we can further assist you. Let us know all the states, if any, that are included on the return.

topic Illinois Volunteer Emergency Worker Tax Credit in Deductions & credits

Illinois Volunteer Emergency Worker Tax Credit

Re: Illinois Volunteer Emergency Worker Tax Credit