topic Turbo tax says I don't qualify for EIC but according to the EIC guidelines I do.. I made under 49000 with a qualifying child how can u fix this? in Deductions & credits

Turbo tax says I don't qualify for EIC but according to the EIC guidelines I do.. I made under 49000 with a qualifying child how can u fix this?

towers-michelle — Tue, 03 Feb 2026 05:26:27 GMT

I made 34000, and have a 12 year old am a single mom, filling head of house hold.. I get no help from any one and struggle.. I read the qualifications and according to them I qualify but the app keeps telling me I do not because I made over 18,000 and do not have a qualifying child? I'm confused never have I not qualified how can this be fixed? I went thru and made sure I entered everything correctly.. Please help if you can, single struggling mom

Re: Turbo tax says I don't qualify for EIC but according to the EIC guidelines I do.. I made under 49000 with a qualifying child how can u fix this?

NCperson — Fri, 24 Jan 2025 11:17:09 GMT

@towers-michelle sounds like the child is not entered properly. Delete the child and re-enter. is the birth date correct? for some reason TT isn't "seeing" your child or thinks your child is over 18 years old.

Re: Turbo tax says I don't qualify for EIC but according to the EIC guidelines I do.. I made under 49000 with a qualifying child how can u fix this?

towers-michelle — Fri, 24 Jan 2025 15:30:02 GMT

Thank you so very much for that info I did it and it worked been 4 days trying to fix it.. Even though all the info was correct I delete it then input the info and it worked.. You saved me there now my refund is double what it was before.. Thank you from this single struggling mom,.......

Re: Turbo tax says I don't qualify for EIC but according to the EIC guidelines I do.. I made under 49000 with a qualifying child how can u fix this?

Truettgers — Sun, 26 Jan 2025 23:25:18 GMT

I’ve been having a similar issue except it’s been saying I have NO income. Even asking the chat bot it will say “you don’t qualify because you have no income” … once I replied “I do have income” and then the bot literally told me exactly the income I reported… Something is messed up with their program or something. This will be my 7th year filing with TurboTax and I’ve never had issues like this! I scrapped all my progress and am going to start over so hopefully that works.