topic Why am I not getting back the child tax credit? in Deductions & credits

Why am I not getting back the child tax credit?

bbaa66c69d6b — Tue, 10 Feb 2026 11:09:49 GMT

Re: Why am I not getting back the child tax credit?

Vanessa A — Tue, 20 Feb 2024 19:22:43 GMT

The Child Tax Credit and Additional Child Tax Credit rules have reverted back to what they were. The rules for 2021, where everyone got $2,000 for their child if their income was under a certain level, no longer applies.

This means, that for this year, the nonrefundable Child Tax Credit will lower your tax liability down to $0. So if your tax liability on line 18 is $1,300, you would only be eligible for $1,300 of the Child Tax Credit.

After that, if you did not use it all up, you may still be able to get the Additional Child Tax Credit. This will not be more than 15% of your Earned income minus $2,500. So, if your Earned Income is $10,000, your Additional Child Tax Credit would not be more than $1,125.

You can look at line 28 of your 1040 to see if you received the Additional Child Tax Credit.

To see your 1040 select the following:

Tools
Tax Tools
View Tax Summary
Preview My 1040

Of if using the desktop version switch to forms mode.

You should also check your dependents to be sure they all qualify for the Child Tax Credit. You can see this by looking at the Dependents section of your 1040 and seeing if there is a check mark by their name under the Child Tax Credit column.

Other reasons could be your child is now 17The IRS rules state that the child must be under the age of 17 in order to be a qualifying child for the Child Tax Credit. When they turn 17, they are only eligible for the $500 Other Dependent Credit.

Be sure to double check all of your entries in the personal info section to be sure you answered the questions about your dependents properly.

Re: Why am I not getting back the child tax credit?

xmasbaby0 — Tue, 20 Feb 2024 19:24:08 GMT

We cannot see your tax return so we do not know why you are not getting CTC. There could be a number of reasons. If your child is a newborn and you did not say they lived with you the whole year; if your child does not have a SSN valid for employment: if your child is older than 16; you are the custodial parent but have a signed agreement allowing the other parent to get the CTC; if you did not earn enough income from working you may not be eligible.....

Here is some general information:

The 2021 child-related credits were very generous. Lots of people are still being taken by surprise when they find out the credits for 2022 and 2023 are lower than they were for 2021.

The tax laws changed for child-related credits and are much less generous for 2022 and 2023.

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number. Careful— do not say that your child’s SSN is not valid for employment. If your child was born in 2023 make sure you said he lived with you the whole year. There is an oddly worded question that asks if the child paid over half their own support. Say NO to that question.

Have you entered income from working in 2023? If not, you will not receive an income tax refund based on having dependent children.

The rules for getting the child tax credit on a 2021 tax return and now on a 2023 return are very different. For 2021 you could get $3600 for a child under 6 or $3000 for a child between 6 and 17 even if you had no income/did not work. That is NOT the way it will work for your 2023 tax return. The “old” rules are back.

The maximum amount of the child tax credit is now $2000 per child; the refundable “additional child tax credit” amount is $1600. In order to get that credit, you have to have income from working. The credit is calculated based on the amount you earned above $2500 multiplied by 15%, up to the full $1600 per child. If the amount you earned was too low, you will not get the full $1600.

If your child is older than 16 at the end of 2023, you do not get the CTC. But you may still get the non-refundable $500 credit for other dependents instead.

https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/additional-child-tax-credit/L6xFeMFEf_US_en_US?uid=lqnuygah

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-for-other-dependents

And for the Earned Income Credit—-the rules are back to the “old” rules—

Those under 25 and over 65 without children are not eligible as they were uniquely in 2021. And you cannot use your income from any earlier tax year to get the EIC for a 2022 return. There is no “lookback” for 2023. EIC for 2023 will be based on the income you earned by working in 2023.

https://ttlc.intuit.com/questions/1899157-what-are-the-qualifications-for-the-earned-income-credit-eic-or-eitc

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

Look at your 2023 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28