topic Re: Object Object Error Preventing Filing in Deductions & credits

Object Object Error Preventing Filing

bman5630 — Wed, 11 Feb 2026 04:37:26 GMT

Attempting to file my business taxes.

TurboTax Live Business 2023 - Google Chrome

Your transmission didn't go through

We could not e-file your return for the following reason:

[object Object]

I checked the forms, no errors were found.

Cleared cache, cleared cookies, restarted Chrome, no change.

I was told to wait until 1/31 for the error to be fixed and not to file until 2/1.

Its now 2/3 and still can't file due to the same error from the beginning.

Re: Object Object Error Preventing Filing

PatriciaV — Tue, 06 Feb 2024 16:31:28 GMT

Since you are using TurboTax Live for Business, you should contact a Live Expert to help you resolve this e-file issue.

You can get help from your tax expert between 5 a.m. to 9 p.m. Pacific time.

For more info, see How do I connect with a Tax Expert in TurboTax Live?

Re: Object Object Error Preventing Filing

bman5630 — Tue, 06 Feb 2024 21:41:42 GMT

So is this now a non-TurboTax issue?

The last rep replied that it was a wide known TurboTax issue and that it would be resolved by 1/31, over a week later, still waiting for answers.

I will reach out to Live Expert tomorrow.

Re: Object Object Error Preventing Filing

brusry2 — Fri, 09 Feb 2024 00:09:16 GMT

Having this same issue. Was on the phone with someone for 40 minutes last night and we could not figure it out..

Re: Object Object Error Preventing Filing

Grizzy07 — Sat, 10 Feb 2024 15:57:20 GMT

Did you ever find a solution to this issue? I have been passed between desktop support and Live expert twice now with no one understanding the issue.

Re: Object Object Error Preventing Filing

vanessap1 — Sat, 10 Feb 2024 23:01:33 GMT

I've been having the same issue. Called them 3 times and every time they give a different reason and tell me to wait until the 9th before a form was not available yet online. Tried yesterday the 9th and today the 10th and it's still giving me same error code. They have no idea what is going on, I will try them again Monday but if they can't resolve the issue i will request a refund.

Re: Object Object Error Preventing Filing

CatinaT1 — Wed, 14 Feb 2024 14:25:59 GMT

This is a known issue. You can sign up for updates here: Why am I seeing an Object Object error when trying to e-file?

Re: Object Object Error Preventing Filing

mrsdawson — Thu, 22 Feb 2024 21:24:42 GMT

Hello

The object object is either from a tax form not being ready to Efile OR it is from having unusual punctuation in name or address line, like a comma or period.

Re: Object Object Error Preventing Filing

v-adventures — Thu, 29 Feb 2024 23:58:02 GMT

Hi.

I cannot make or receive phone calls since I'm traveling in Mexico in remote areas without a mobile connection. However, I use Starlink for wifi, so I can send and get emails.

I just received the following message

"We’re happy to inform you that we’ve updated TurboTax and resolved the issue you experienced" from turbotax@intuit.com; but the issue is not solved. Please look at the attached screenshot.

Can you please reach out by email or web chat and let me know? Thanks

Re: Object Object Error Preventing Filing

bradygrp — Fri, 01 Mar 2024 14:25:28 GMT

I got fixed message this morning. It still is not working.

Your transmission didn't go through

We could not e-file your return for the following reason:

[object Object]

Re: Object Object Error Preventing Filing

CatinaT1 — Fri, 01 Mar 2024 14:32:24 GMT

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

If you still have problems, let us know.

Re: Object Object Error Preventing Filing

bman5630 — Fri, 01 Mar 2024 19:25:09 GMT

I tried all of this, and have been trying to e-file since January 28th.

Nothing is working.

Your transmission didn't go through

We could not e-file your return for the following reason:

[object Object]

I've tried Google Chrome, Microsoft Edge, someone else's computer, and even a mobile device, no change.

I *attempted* to clear my forms and start over as a hail mary, and turbo tax informed me that it could not be done since I had already paid for the service. So I'm still sitting in limbo, over a month later, still not being able to e-file my partnership tax return.

I've contacted Live support numerous times and they don't even know what's causing it either.

Re: Object Object Error Preventing Filing

DontUseTurb0Tax — Thu, 14 Mar 2024 05:23:20 GMT

Was this ever resolved? Never again am I using this product...

Re: Object Object Error Preventing Filing

DontUseTurb0Tax — Thu, 14 Mar 2024 05:37:19 GMT

I was finally able to resolve. Go to file, and "file by mail" uncheck your state return, say not ready to file. E-file the federal and it should work. Review the state details and then refile as e-file on its own. Good luck!

Re: Object Object Error Preventing Filing

BrendanD1 — Mon, 08 Apr 2024 14:25:49 GMT

Thanks for your suggestion. This worked for me!