topic Its deductible Import not available TY 2023 in Deductions & credits

Its deductible Import not available TY 2023

fbmcardl2 — Tue, 10 Feb 2026 09:48:55 GMT

Using TT online premier, no link appears to Import charitable contributions from Its Deductible.

Re: Its deductible Import not available TY 2023

DoninGA — Sat, 20 Jan 2024 14:09:12 GMT

To enter charitable donations -

Click on Federal Taxes (Personal using Home and Business)
Click on Deductions and Credits
Click on I'll choose what I work on (if shown)
Scroll down to Charitable Donations
On Import from ItsDeductible Online, click on the start or update button

Or enter charitable donation in the Search box located in the upper right of the online program screen. Click on Jump to charitable donation

Re: Its deductible Import not available TY 2023

fbmcardl2 — Sat, 20 Jan 2024 15:04:24 GMT

As I initially wrote, the "Import from ItsDeductible Online" does not appear in TT Online Premier. So your instructions don't work.

Re: Its deductible Import not available TY 2023

ee-ea — Sat, 20 Jan 2024 15:07:28 GMT

Since you are using LIVE, ask your expert.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=lfiz6cgp

Re: Its deductible Import not available TY 2023

DoninGA — Sat, 20 Jan 2024 15:12:19 GMT

@fbmcardl2 Screenshot from TurboTax Premium online edition for tax year 2023

Re: Its deductible Import not available TY 2023

fbmcardl2 — Sat, 20 Jan 2024 15:20:59 GMT

I don't know how many times I have to repeat the same thing over and over. The Import from ItsDeductible Online DOES NOT APPEAR!

Re: Its deductible Import not available TY 2023

DoninGA — Sat, 20 Jan 2024 15:22:47 GMT

So you are not seeing the same screen as I posted when using the TurboTax Premium online edition after you open the Charitable Donations section?

Re: Its deductible Import not available TY 2023

fbmcardl2 — Sat, 20 Jan 2024 15:34:52 GMT

Correct. I do not see the same screen as your screenshot.

Re: Its deductible Import not available TY 2023

DoninGA — Sat, 20 Jan 2024 15:40:57 GMT

@fbmcardl2 wrote:

Correct. I do not see the same screen as your screenshot.

Then you need to contact TurboTax support or your Tax Expert when using the online Live editions for assistance. The screen I posted should be available on All TurboTax online editions, except the Free edition.

To contact a Tax Expert - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=lrm8kc1i

To contact TurboTax support -

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: Its deductible Import not available TY 2023

fbmcardl2 — Sat, 20 Jan 2024 16:12:38 GMT

The Live Expert, after much effort, fixed it. It never appeared under Charitable Donations, so we ended up clicking on Other Tax Breaks and then it appeared there and I was able to import. He said: "From my research - there was a point of time I guess TT was considering discontinuing the service - but after much warranted feedback it has been retained - this could be the reasoning behind it being listed in a different section of the prompts, from what you might of previously were familiar with."

Re: Its deductible Import not available TY 2023

DoninGA — Sat, 20 Jan 2024 16:16:55 GMT

@fbmcardl2 Thank you for this updated information. Glad that this is now resolved for you.