topic TurboTax 2023 Illinois return won't start in Deductions & credits

TurboTax 2023 Illinois return won't start

NotMyRealNameEncore — Tue, 24 Feb 2026 08:19:53 GMT

I've already done the restart your computer whoha. I purchased TT23 in November and downloaded the Illinois return as my one free state download. I click on the State Taxes tab and get the following screen.

I click on the Start button expecting to get pages to answer questions and enter data. There is a popup window to save the return and then I get this page instead.

This is the same screen that pops up when you click on the Get Another State button. My hypothesis is that the Start button is pointing to the wrong place.

Re: TurboTax 2023 Illinois return won't start

xmasbaby0 — Wed, 20 Dec 2023 01:05:56 GMT

Sorry--in reality the state software and the state forms are not really ready to use. Wait and check back in January.

Re: TurboTax 2023 Illinois return won't start

SteamTrain — Wed, 20 Dec 2023 14:38:31 GMT

i.e. AFTER 18 January

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Re: TurboTax 2023 Illinois return won't start

NotMyRealNameEncore — Fri, 22 Dec 2023 21:52:55 GMT

When I think about this while feeling charitable then I feel this is not transparent / candid. During less charitable moments this feels deceptive. In both instances I'm disappointed.

Re: TurboTax 2023 Illinois return won't start

nanc74 — Sat, 23 Dec 2023 21:34:57 GMT

yes, I'm experiencing the same snafu, with Illinois State....I'm glad to know that it will be rectified in January 2024.

Re: TurboTax 2023 Illinois return won't start

Terryjohn316 — Thu, 28 Dec 2023 02:49:23 GMT

I need to estimate how much of a bonus to take now along with how much state income tax to withhold. I can't wait until January 2024. Is this another Illinois issue that is crazy?

Re: TurboTax 2023 Illinois return won't start

Mike9241 — Thu, 28 Dec 2023 04:14:53 GMT

Currently the Illinois return is not available. The tentative date is 1/21/2024. you think you installed it because the stupid program doesn't warn you it's not ready.

Re: TurboTax 2023 Illinois return won't start

id453 — Tue, 23 Jan 2024 10:48:36 GMT

As of today early 1/23/2024 early AM Illinois forms are still not available.

This TT web site says availability was due on January 18.

https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_il_windows_individual.html

On this site it says Online and MAC are ready but Windows shows same date as the other site.

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

On this site make sure you use the drop down to change OS/Online, Return Type and Agency.

Any new info would be appreciated.

Yes, I know no one is accepting returns yet.

Thanks