topic It is saying I qualify for Earned Income Credit when I do not because of my age. How do I fix this? in Deductions & credits

It is saying I qualify for Earned Income Credit when I do not because of my age. How do I fix this?

laordakowski — Mon, 23 Feb 2026 13:37:43 GMT

Re: It is saying I qualify for Earned Income Credit when I do not because of my age. How do I fix this?

Kat — Thu, 02 Feb 2023 05:10:45 GMT

You may just delete the EIC Schedule by using the instructions I'm linking below. Please post back if this doesn't do the trick.

How do I delete forms in TurboTax Online?

I've also reported this to TurboTax Moderators for investigation. Thank you for reporting it, and so sorry for the inconvenience.

Re: It is saying I qualify for Earned Income Credit when I do not because of my age. How do I fix this?

SuziM — Fri, 03 Feb 2023 18:44:29 GMT

Greetings @laordakowski !

  Thank you for reaching out and sharing your experience. We would like to investigate this issue further. If you’re willing, we would like to ask if you could provide a Diagnostic File of your return. This copy will be purged of all personally identifiable information. If you are willing, please follow the instructions provided below to get us the information we need.

TurboTax Online

Sign-in to your online account.
Click on “Tax Tools” to the left hand side of the screen. 
A drop-down will appear. Click on “Share My File With Agent”.
This will generate a message that a diagnostic copy will be created. Click “OK”. The tax file will then be sanitized and sent to us. This action will generate a Token Number
Please respond directly to this message and provide the Token Number that was generated.

TurboTax Desktop 

Open your return. 
Click “Online” and select "Send Tax File to Agent". 
This will generate a message that a diagnostic copy will be created. Click “OK”. The tax file will then be sanitized and sent to us. This action will generate a Token Number
Please respond directly to this message and provide the Token Number that was generated.

Re: It is saying I qualify for Earned Income Credit when I do not because of my age. How do I fix this?

laordakowski — Sun, 05 Feb 2023 20:24:23 GMT

Hi, the token number is 1062836.