topic Child Tax Credit Not Showing in Refund Amount. in Deductions & credits

Child Tax Credit Not Showing in Refund Amount.

jhatho20 — Mon, 23 Feb 2026 10:56:02 GMT

It states that I have paid more taxes then were due and I would be getting a refund.

It says I qualify for the $2,000 Child tax credit; however my total return is only showing $900.

Re: Child Tax Credit Not Showing in Refund Amount.

xmasbaby0 — Thu, 12 Jan 2023 01:55:11 GMT

The CTC is used first to reduce the tax you owe. Any amount left over can be part of the refundable Additional Child Tax Credit that appears on line 28.

The rules for getting the child tax credit on a 2021 tax return and now on a 2022 return are very different. For 2021 you could get $3600 for a child under 6 or $3000 for a child between 6 and 17 even if you had no income/did not work. That is NOT the way it will work for your 2022 tax return. The “old” rules are back. The maximum amount of the child tax credit is now $2000; the refundable “additional child tax credit” amount is $1500. In order to get that credit, you have to have income from working. The credit is calculated based on the amount you earned above $2500 multiplied by 15%, up to the full $1500. If your child is older than 16 at the end of 2022, you do not get the CTC. But you may still get the non-refundable $500 credit for other dependents instead.

https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-for-other-dependents

Look at your 2022 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28

Re: Child Tax Credit Not Showing in Refund Amount.

Ayuan_212 — Fri, 17 Feb 2023 03:34:55 GMT

Hi,

Mine is showing up the same too, just the refund but without the child tax credit amount. Me and my wife file jointly and we do qualify with our daughter. Weird, but I figure I’ll have to contact the IRS or TurboTax if that error is not caught. We do not owe taxes and file on time every year. Weird.

Re: Child Tax Credit Not Showing in Refund Amount.

xmasbaby0 — Fri, 17 Feb 2023 04:08:26 GMT

@Ayuan_212

The tax laws changed for child-related credits and are much less generous for 2022.

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number. Careful— do not say that your child’s SSN is not valid for employment. If your child was born in 2022 make sure you said he lived with you the whole year. There is an oddly worded question that asks if the child paid over half their own support. Say NO to that question.

Have you entered income from working in 2022? If not, you will not receive an income tax refund based on having dependent children.

The maximum amount of the child tax credit is now $2000 per child; the refundable “additional child tax credit” amount is $1500. In order to get that credit, you have to have income from working. The credit is calculated based on the amount you earned above $2500 multiplied by 15%, up to the full $1500 per child.

If your child is older than 16 at the end of 2022, you do not get the CTC. But you may still get the non-refundable $500 credit for other dependents instead.

https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-for-other-dependents

Look at your 2022 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28

Re: Child Tax Credit Not Showing in Refund Amount.

Ayuan_212 — Fri, 17 Feb 2023 04:13:56 GMT

I have entered in everything you’ve mentioned. Me and my wife have qualifying income, we have entered my daughter SSN, and again we do not owe back taxes. I qualify for the CTC but it does not show the refundable portion on the return, it’s weird but hopefully it is corrected on the IRS end, if not it will definitely be amended. Shouldn’t have to go through that but yeah.

Re: Child Tax Credit Not Showing in Refund Amount.

Graymama — Thu, 29 Feb 2024 22:18:59 GMT

My children qualify for the $4000 (I have 2 kids) and I don't see it showing up on my total either for my taxes. Everywhere I check I'm told we're approved for the CTC but, its nowhere to be seen...

Re: Child Tax Credit Not Showing in Refund Amount.

DoninGA — Thu, 29 Feb 2024 22:22:23 GMT

@Graymama wrote:

My children qualify for the $4000 (I have 2 kids) and I don't see it showing up on my total either for my taxes. Everywhere I check I'm told we're approved for the CTC but, its nowhere to be seen...

The child tax credit is not a separate tax refund. It is included in your federal tax refund or it has reduced the amount of taxes owed.

Look on your tax return Form 1040 on Line 19 and on Line 28.

Using the TurboTax online editions -

Click on Tax Tools on the left side of the online program screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

Re: Child Tax Credit Not Showing in Refund Amount.

Missmegan0330 — Fri, 08 Mar 2024 05:10:22 GMT

Mine is doing the same thing. Did you ever get anything figured out. Everyone I ask keeps saying the same things. It’s this way to be eligible etc etc, and make sure everything is entered in correctly. I’m eligible and have everything correct but it’s not showing up. Is there anything showing up for the additional child tax credit at all…? Idk what going on but I think somethings just messed up with the whole child tax credit bc other ppl I have spoke with are having the same issue. Don’t wanna have to amend though.

Re: Child Tax Credit Not Showing in Refund Amount.

CatinaT1 — Fri, 08 Mar 2024 14:08:46 GMT

You need to have taxable income to receive the child tax credit. It may be that your income is too low to qualify for the credit. 

You may qualify for the "additional child tax credit" if you don't qualify for the normal credit of $2,000 per child.

You can see a summary of your tax return while in TurboTax by doing the following:

1. Find the "Tax Tools" option on your left menu bar and click on it

2. Click on "Tools"

3. Click on "View Tax Summary"

This will allow you to see if you have any income tax or credits.

These links will provide more information:

Child Tax Credit

Additional Child Tax Credit

Re: Child Tax Credit Not Showing in Refund Amount.

rachaellutz96 — Tue, 18 Feb 2025 05:17:33 GMT

currently having issues with this. What is the solution?

Re: Child Tax Credit Not Showing in Refund Amount.

JohnB5677 — Tue, 18 Feb 2025 13:30:10 GMT

I suggest you see what is posted to your tax return.

From the left sidebar

Select Tax tools
Hint: You may have to minimize the Federal and State selections
Click Tools
A Menu will pop up
Select View tax summary
On the left panel click Preview my 1040

Some Key numbers: See lines 19 & 28

11 Adjusted Gross Income
12 Deductions
15 Taxable income
16 Tax
19 Child Tax Credit
28 Additional Child Tax Credit
33 Withholdings
34 Refund
34 Underpayment

The Child Tax Credit is based on the amount of tax that you owe. If the credit exceeds your tax liability, you may be getting the Additional Child tax credit.

The maximum tax credit per qualifying child is $2,000. This will offset any taxes you may owe.

If you don’t owe any taxes, you still may qualify for the additional child tax credit. This can be up to $1,700 per qualifying child.

@rachaellutz96

@Missmegan0330

@Graymama

Re: Child Tax Credit Not Showing in Refund Amount.

xmasbaby0 — Tue, 18 Feb 2025 13:56:29 GMT

@rachaellutz96

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number. Careful— do not say that your child’s SSN is not valid for employment. If your child was born in 2024 make sure you said he lived with you the whole year. There is an oddly worded question that asks if the child paid over half their own support. Say NO to that question.

Have you entered income from working in 2024? If not, you will not receive an income tax refund based on having dependent children.

The maximum amount of the child tax credit is now $2000 per child; the refundable “additional child tax credit” amount is $1700. In order to get that credit, you have to have income from working.

Take the amount you earned from working. Subtract $2500. Multiply the rest by 15%. That is the additional child tax credit per child that you can get—- up to the maximum of $1700 per child. If the amount you earned from working was low, you will not get the full $1700 per child.

If your child is older than 16 at the end of 2024, you do not get the CTC. But you may still get the non-refundable $500 credit for other dependents instead.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/child-tax-credit/L2lNhfGDl_US_en_US?uid=m68dfq2u

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/additional-child-tax-credit/L6xFeMFEf_US_en_US?uid=lqnuygah

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-for-other-dependents

And for the Earned Income Credit—-

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/qualifications-earned-income-credit-eic-eitc/L7w4BFP32_US_en_US?uid=m62rmz09

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

https://www.irs.gov/pub/irs-pdf/p596.pdf

Look at your 2024 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28