topic Is there a bug on the "Checking for Property (Real Estate) Tax Deduction" screen? I say Enter Info but it just endlessly loops to the dialog I came from. in Deductions & credits

Is there a bug on the "Checking for Property (Real Estate) Tax Deduction" screen? I say Enter Info but it just endlessly loops to the dialog I came from.

matt-d-garrett — Mon, 09 Mar 2026 09:20:35 GMT

It just takes me back to the "Enter the property taxes you paid in 2021" dialog

Re: Is there a bug on the "Checking for Property (Real Estate) Tax Deduction" screen? I say Enter...

MarilynG1 — Wed, 02 Mar 2022 19:20:51 GMT

Since you're using TurboTax Online, I would suggest you close TurboTax and clear your Cache and Cookies, then try to re-enter your Property Taxes.

This link has steps on How to Enter Property Tax.

Let us know if your issue is not resolved and we'll try to help.

Re: Is there a bug on the "Checking for Property (Real Estate) Tax Deduction" screen? I say Enter Info but it just endlessly loops to the dialog I came from.

RiverWear — Wed, 02 Mar 2022 19:27:18 GMT

There seem to be plenty of places where the UI is confusing and you can loop forever. Just click "Continue" and see if that takes you to the screen to enter your property taxes. Worst case, you have to go back if it gets skipped.

I don't know why the first time you get to a spot to enter new data it loops back to the same place when you're done instead of moving on. It should at least have a question at the top to see if you need to add more.