topic Dependent glitch in Deductions & credits

Dependent glitch

bonita22 — Sun, 06 Feb 2022 20:52:10 GMT

TurboTax asks if I paid for childcare. I did not and marked no. My child is in college and lives at home.When I run the review at the end, my state return says I cannot file electronically because I have not included the EIN for the childcare center.
I have cleared out the return twice, and re-done it. I have cleared browser history and cookies. I have never had any problems in the past and have used TurboTax for years.
I do not know what else to do. Should I another brand of software?

Re: Dependent glitch

DoninGA — Sun, 06 Feb 2022 20:54:05 GMT

This is a known problem.

See this TurboTax support FAQ and sign up for updates - https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electronic-filing/00/2443350

Re: Dependent glitch

bonita22 — Sun, 06 Feb 2022 21:32:31 GMT

Thank you. I was loosing my mind.