topic w-2G in Deductions & credits

w-2G

tomathison — Fri, 07 Jan 2022 02:54:41 GMT

entered three w2G forms then the program stopped and a flag box appeared saying "HMM looks like we've hit a snag. We recommend you revisit the last topic you were working on to make sure all info's correct". I cannot get back into the W-2G area to make corrections.

Re: w-2G

rjs — Fri, 07 Jan 2022 03:05:11 GMT

Are you using TurboTax Online or the CD/Download TurboTax software?

"I cannot get back into the W-2G area" is not enough detail for anyone to try to help you. Exactly what are you doing to try to get back to it? What happens when you try? At what point do you get stuck? If you get an error message, what is the complete exact message, word for word? If you can, post a screen shot of where you have the problem, but make sure it does not contain any personal information. This is a public web site.

Have you tried exiting from TurboTax completely and then going back to it?

Re: w-2G

tomathison — Fri, 07 Jan 2022 12:09:07 GMT

Yes and it didn’t work.