I was scammed on this site. Given a fake number to call. I was trying to get an update on my tax return.

sookiecookie1 — Tue, 16 Mar 2021 15:06:10 GMT

Is there any way to get in touch with someone?

Re: I was scammed on this site. Given a fake number to call. I was trying to get an update on my tax return.

DoninGA — Tue, 16 Mar 2021 15:08:00 GMT

What number did you call and how did you receive the phone number?

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: I was scammed on this site. Given a fake number to call. I was trying to get an update on my tax return.

xmasbaby0 — Tue, 16 Mar 2021 15:10:21 GMT

There are no other questions posted in the forum for your username sookiecookie1---so we do not know what number you tried to call or where you got it. The IRS is asking that you NOT call them---they are severely backogged.

If you are trying to check on your income tax refund:

To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

Federal and state refunds come from completely separate entities. There is no rule as to which one will come in first or how long it will be between their arrival in your account.

Sadly, the IRS refund site has been behaving erratically and has not always reliable this year. TurboTax has no control over this and cannot find out anything about your refund for you.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

https://www.msn.com/en-us/money/taxes/the-irs-is-behind-in-processing-nearly-7-million-tax-returns-slowing-refunds-as-it-implements-new-stimulus/ar-BB1excvi?ocid=msedgdhp

https://www.irs.gov/taxtopics/tc152

https://www.irs.gov/individuals/refund-timing

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

topic I was scammed on this site. Given a fake number to call. I was trying to get an update on my tax return. in Deductions & credits

I was scammed on this site. Given a fake number to call. I was trying to get an update on my tax return.

Re: I was scammed on this site. Given a fake number to call. I was trying to get an update on my tax return.

Re: I was scammed on this site. Given a fake number to call. I was trying to get an update on my tax return.