topic Blank screen loading 1098 data in Deductions & credits

Blank screen loading 1098 data

stricklandja — Tue, 16 Mar 2021 01:18:35 GMT

Trying to add 1098 data. UI says 'get ready to be impressed' regarding loading my 1098 data. Press continue, UI processes for a second then returns blank screen. Tried deleting existing 1098 and adding a new one. Another blank screen.

Seems this is a software bug. I'm on windows 10 pro using firefox 86.0.1. Edited 031521 at 21:18 ET due to original message getting misposted

Re: I'm using TurboTax Self Employed. On the deductions

VolvoGirl — Tue, 16 Mar 2021 01:04:57 GMT

You didn't say what the problem is. What bug?

Ok maybe two bugs. First. On the deductions& credits pa...

stricklandja — Tue, 16 Mar 2021 01:14:24 GMT

Ok maybe two bugs. First. On the deductions& credits page, I press review on mortgage interest and refinancing. Says 'Get ready to be impressed' about loading my 1098 data. Press ok. Blank screen under the deductions & credit tab.

Tried deleting 1098 and add new. Goes to blank screen. 2nd bug. Wrote this up and said submit to community. Then says 'add additional information'. I added the note about window's 10/firefox, but then posted only the additional details.