topic Error on Submission CA_Itemized in Deductions & credits

Error on Submission CA_Itemized

mbp_star — Thu, 18 Feb 2021 23:35:34 GMT

Rejected CA personal return. Here is the message.

"CA_Itemized - We've identified a potential issue in your California return due to an error in our software."

Re: Error on Submission CA_Itemized

mbp_star — Thu, 18 Feb 2021 23:37:37 GMT

Need help figuring out this error. Seems like others have it. If anyone figures this out please help.

Re: Error on Submission CA_Itemized

Bonnyrabbit79 — Fri, 19 Feb 2021 00:08:22 GMT

I just had a customer with the same issue. We went to "fix my return" and then fix error, and it had a long note to read, it stated to re-file if none of those deductions applied to him. So we just re-filed it.

Re: Error on Submission CA_Itemized

Mark12345 — Fri, 19 Feb 2021 00:20:41 GMT

Same error - I tried re-submitting since TurboTax didn't present me with anything to actually correct.

30 minutes later my return was rejected AGAIN.

Seems like there might be a bug in the software.

Re: Error on Submission CA_Itemized

AkinaLO — Tue, 23 Feb 2021 22:07:01 GMT

There is a list of deductions that you may be able to claim on your state return. If they don't apply to you, go ahead and resubmit your return and it should go through.

If you continue to have issues, please contact TurboTax support.

What is the TurboTax phone number?