topic Miles driven to get medical care is not allowing an entry in Deductions & credits

Miles driven to get medical care is not allowing an entry

daupet1 — Sun, 11 Oct 2020 01:59:09 GMT

The 'Miles driven to get medical care' is flagged as 'must be greater than 0'. However, I have entered supporting details and the miles don't get transferred to the field. This leaves me stuck on this topic as it won't let me go forward and won't let me enter an amount.

Re: Miles driven to get medical care is not allowing an entry

tygrtchr — Thu, 19 Nov 2020 22:45:40 GMT

Make sure you are not using decimals or fractions. Whole miles only. See if that works.

Re: Miles driven to get medical care is not allowing an entry

wfgriffeth — Thu, 24 Mar 2022 22:55:40 GMT

I'm using TurboTax for the 2021 tax year on MacOS X Big Sur and also am getting stuck on the medical travel page. I didn't even try to enter miles but just clicked Continue. I got the same message as the original poster and clicking Continue still didn't work. I installed the latest updates but Continue on the medical travel page still didn't work. How could such a problem be undetected in program testing?

Re: Miles driven to get medical care is not allowing an entry

wfgriffeth — Fri, 25 Mar 2022 02:02:32 GMT

My workaround was to go to the corresponding form and putting a temporary value of 1 into the miles field (actually, into the details form for the miles field). Still, TurboTax shouldn't throw up such a roadblock for the users, and it's been there since at least last year.

Re: Miles driven to get medical care is not allowing an entry

norockle — Mon, 14 Apr 2025 15:37:49 GMT

Looks like it still doesn't work correctly, and this is 2025 now.

Re: Miles driven to get medical care is not allowing an entry

BillM223 — Mon, 14 Apr 2025 15:54:59 GMT

Do you have the CD/download product? Is it on Windows or Mac?

If you also have a Mac, then please try the work around that wfgriffeth spoke of. Go put a 1 in the fields for medical miles in Forms mode, then go back to step-to-step and try entering it again.

Re: Miles driven to get medical care is not allowing an entry

norockle — Mon, 14 Apr 2025 20:24:20 GMT

Hi, I have the Windows download version. I think I finally got that to open the supporting details with a double-click. (Normally, I am able to do that with a right-click, as I have done for the last 15-20years.) So, I think I'm ok there. Now, there's the problem with K-1's requiring lots of yes/no check boxes but only during the review after completing the return. Most of them are innocuous, but some make a difference and filling the the empty box during the review often doesn't work, even with a double-click. It seems for these to have to go the form excerpt that is displayed and then you have to open the supporting details to enter the values, often a 0. Oh well, keeps us on our toes.

Re: Miles driven to get medical care is not allowing an entry

BillM223 — Mon, 14 Apr 2025 20:34:44 GMT

In the Review when you are presented with a form to make an entry on, it is always safer to go back to the original place to make the entry rather than doing it in the Review.

It's inconsistent with how it works (sometimes the entry in the Review takes and sometimes it doesn't), so I always recommend going back to the regular interview screens (if you know where to look).

Re: Miles driven to get medical care is not allowing an entry

nmoconnor — Sat, 14 Feb 2026 21:12:35 GMT

2026 now and this glitch has not been addressed. Inexcusable. I HAD no medical travel, so no "miles driven". There's a 0 in the box in Easy Step, but when I click "Continue" to, well, continue to the next window, I keep getting told the Value must be higher than 0; I tried enteriing "1", but one cannot in fact make ANY entry, so....? I'll try going to Forms as suggested, but this is absurd. Right now I'm logged out of TT, tomorrow is another day.

Re: Miles driven to get medical care is not allowing an entry

DoninGA — Sat, 14 Feb 2026 21:17:27 GMT

@nmoconnor You need to remove the Supporting Details option which carried over from 2024.

Either double-click in the box for miles or click on Edit at the top of the desktop program screen. Click on Add Supporting Details. Click on the Remove at the top of the Supporting Details window.

Re: Miles driven to get medical care is not allowing an entry

nmoconnor — Sun, 15 Feb 2026 18:41:57 GMT

Thank you DoninGA!!!! I did just that (I'm using EasyStep, but went to Forms to do it) and it worked like a charm. An absurd snag in an otherwise fairly painless process. I've used TT for over 20 years, and every once in a while I run into a roadblock like this. Any testing of the software should fix this kind of thing, but evidently this particular obstacle has been annoying users for 5 years or more...