topic Average mortgage on home is less than 750,000, yet when I select NO, it's automatically selecting yes. in Deductions & credits

Average mortgage on home is less than 750,000, yet when I select NO, it's automatically selecting yes.

Mark Sousa — Wed, 01 Apr 2020 16:13:38 GMT

CAn you help me?

I have an average mortgage balance of 742,000 on my main home for the year and I"m attempting to select NO (that is it is not any of the above...above 1 million or above 750,000) yet after I select NO it's automatically selecting yes...is this a glitch? what other values or inputs is it taking that it won't let me select NO? Please help.

Thanks.

Re: Average mortgage on home is less than 750,000, yet when I select NO, it's automatically selec...

ReginaM — Wed, 01 Apr 2020 17:19:26 GMT

I am sorry, we do not have access to your TurboTax account here on the Community Board. I tried duplicating the problem you are having and could not. Did you refinance your loan during the year? If so, please pay attention to these questions while entering your 1098's:

1. Was this loan paid off or refinance with a different lender in 2019?

2. Is this loan secured by a property of yours?

3. Is this loan a home equity line of credit or a loan you've ever refinanced?

Make sure these questions are answered correctly. Hopefully, that fixes your problem!

Re: Average mortgage on home is less than 750,000, yet when I select NO, it's automatically selecting yes.

Crosato — Tue, 14 Apr 2020 02:32:25 GMT

I am having the same issue. I select No, changes my taxes due, click continue and it switches back you yes automatically.

Re: Average mortgage on home is less than 750,000, yet when I select NO, it's automatically selec...

KrisD15 — Tue, 14 Apr 2020 02:41:36 GMT

Select "Yes" and then on the next screen you can adjust and take the full amount of interest if you really are not limited.