topic medical deductions and vehicle registration in Deductions & credits

medical deductions and vehicle registration

stanleyb — Sat, 01 Feb 2020 19:26:24 GMT

I am trying to add my medical deductions and vehicle registration and when I click update it takes me to a blank page. How do I do it?

SteamTrain — Sat, 01 Feb 2020 20:01:58 GMT

Log out and try a different Browser

(Or are you using the Desktop software??? IF so, windows or MAC?)

stanleyb — Sat, 01 Feb 2020 20:12:48 GMT

Windows

stanleyb — Sat, 01 Feb 2020 20:28:04 GMT

We are on Google Chrome. Do we have to download another browser?

stanleyb — Sat, 01 Feb 2020 20:52:06 GMT

So, I downloaded Firefox and tried to get in that way but it doesn't even pull up my Turbotax file/return. What should I do now?

SteamTrain — Sat, 01 Feb 2020 21:03:45 GMT

Should work...IF...if you have the right UserID/pwd

1) Back to Chrome?

2) Try Edge instead? (mine works fine in both)

3) Customer support...(they'll probably want you to delete all your cookies and temp files...I hate that)