topic Foreign Tax Credit NOT calculating correctly in Deductions & credits

Foreign Tax Credit NOT calculating correctly

georgiarodgers — Thu, 15 Aug 2019 14:22:27 GMT

I have entered my foreign income and the taxes I paid, but each time I complete the very long form to claim this credit, my deduction always shows up as zero. I know that this is a glitch with Turbo Tax, because I have read the other threads. I need to know if there is a solution yet, or if I can speak to an actual human about it without paying another $100.

Re: Foreign Tax Credit NOT calculating correctly

pk — Thu, 15 Aug 2019 20:22:39 GMT

perhaps one of us SUs can help you with your problem ---- give some details of the situation e.g. what kind of foreign income ( interest / dividend, capital gain, earned income or what ), which country, your filing status, your immigration status ( US citizen/Resident / Resident for tax purposes ) . etc. etc. what is TurboTax doing correctly etc.

Re: Foreign Tax Credit NOT calculating correctly

marcs — Thu, 07 Nov 2019 11:12:11 GMT

I am having the same issue. It continues to calculate zero for the foreign tax credit. I have entered this multiple times. Very frustrating

Re: Foreign Tax Credit NOT calculating correctly

marcs — Thu, 07 Nov 2019 11:17:37 GMT

I am having the same issue. I have filled out the form multiple times. I live in Germany and it continues to show 0 tax credit. I could use your help!

I should not have to pay to get help on a function which is not working correctly.

Thanks

Re: Foreign Tax Credit NOT calculating correctly

Critter — Thu, 07 Nov 2019 12:41:11 GMT

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Support can also be reached during business hours by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: Foreign Tax Credit NOT calculating correctly

pk — Fri, 08 Nov 2019 01:53:58 GMT

@marcs , @georgiarodgers --- am still looking for the details of the situation so I can duplicate the scenario and see what is TurboTax thinking -- why is it not allowing the credit. Please help

Also do not understand as to why you are looking for foreign tax credit if (a) US citizen/Resident living in Germany, (b) earning and paying taxes to GDR -- why are you not able to exclude foreign earned income. Please tell me more I am assuming that you are working on your 2018 US Federal tax return--- yes?

Re: Foreign Tax Credit NOT calculating correctly

Critter — Thu, 07 Nov 2019 18:46:38 GMT

If this is an issue on the 2019 program be aware that it is NOT fully operational and will not be until January or later.