topic How to change from us to Canadian tax? in Deductions & credits

How to change from us to Canadian tax?

jonathan-01 — Fri, 12 Jul 2019 05:59:52 GMT

Re: How to change from us to Canadian tax?

mesquitebean — Fri, 12 Jul 2019 06:29:41 GMT

What do you mean? Which country's return do you need to prepare, or both? Are you a US citizen?

This is the USA TurboTax community forum. Did you start a US tax return by mistake at the US TurboTax website when you needed to start a Canadian return at the TurboTax Canada website? If so, you'd have to start a return at the TurboTax Canada website.

Here's the TurboTax Canada website:
https://turbotax.intuit.ca/tax-software/index.jsp

And here's the community forum for Canada if you need help:
https://turbotax.community.intuit.ca/tax-help

If that's not what you meant, then you need to explain in enough detail that we can tell what you are doing and need to know.

Re: How to change from us to Canadian tax?

jccarsten — Mon, 27 Jan 2020 15:31:09 GMT

Customer lives in US and did reset password and it set up a Canadian account instead of a US account.

Re: How to change from us to Canadian tax?

KarenJ2 — Mon, 27 Jan 2020 15:46:21 GMT

You need to use the TurboTax link for the US tax returns. US TurboTax Official Site

In the box at the top of the page you can enter your ID and Password, or Reset your ID or Password, or Set up a New Account.

Re: How to change from us to Canadian tax?

Kerls — Sat, 01 May 2021 17:06:50 GMT

Can I link US and Canada accounts?

Re: How to change from us to Canadian tax?

IsabellaG — Sat, 01 May 2021 17:26:21 GMT

No, you would have to set up a separate account for US and/or Canada.

Re: How to change from us to Canadian tax?

Kerls — Sat, 01 May 2021 17:55:07 GMT

I already have 2 just wanted to know if I could either Link them or make it where it's Easily accessible, Everytime I login to one it'll mess with the other and then I'd have to go through verify and often it turns out the wrong one

It seems like the system confused between the 2 accounts, it's really frustrating, if you can think of anything that could help please I'd really appreciate it:)

Re: How to change from us to Canadian tax?

IsabellaG — Sat, 01 May 2021 18:20:51 GMT

I don't see how making an entry in one online program would affect the other one, but I can see that both programs do look alike. To make sure that you're working in the correct country's program for Canada the url (address at the top of the screen) would include .turbotaxonline.intuit.ca and for the US version it would include .turbotaxonline.intuit.com.

Re: How to change from us to Canadian tax?

Kerls — Sat, 01 May 2021 20:52:33 GMT

Not sure but I keep eye on what you said but it keeps happening

Re: How to change from us to Canadian tax?

Critter-3 — Sat, 01 May 2021 21:38:33 GMT

The Canadian website is easy to spot because of the red maple leaf symbol on every screen. So if you log in and you want the US version and you see the red maple leaf close down and login to the correct account. The US and Canadian will never and can never be merged or combined in any way. Write down your username and password for each program so you remember which one to use with which program.

Re: How to change from us to Canadian tax?

Kerls — Sun, 02 May 2021 00:20:35 GMT

I have the app for the US account and use the browser for Canada but I'm still experiencing issues

Re: How to change from us to Canadian tax?

Kerls — Sun, 02 May 2021 00:21:47 GMT

🍁 lol I know it's crazy they useit everywhere on everything

Re: How to change from us to Canadian tax?

mesquitebean — Sun, 02 May 2021 00:43:08 GMT

@ Kerls wrote:
I have the app for the US account and use the browser for Canada but I'm still experiencing issues

Delete any Intuit-related cookies and clear your browser Internet cache.

Close your browser and reopen it.

Or use a private browser window (private browsing, incognito mode, etc.) each time you go to the TurboTax Canada website.

Bookmark the log-in page for the TurboTax Canada website.

Re: How to change from us to Canadian tax?

Kerls — Sun, 02 May 2021 00:50:46 GMT

Sounds good thank you so much I’ll let you know if it works out