topic Re: Unable efile State return after successfully efiled Fed return in State tax filing

Unable efile State return after successfully efiled Fed return

thannagi — Sun, 14 Mar 2021 20:42:46 GMT

I filed my Federal Return last night and accepted. Now I want to file my State Return but Turbo tax won't let me file the State. It is asking me to select the Federal Return but I already filed it. Help!

Re: Unable efile State return after successfully efiled Fed return

riskfocus — Sun, 14 Mar 2021 21:41:12 GMT

I have the same problem! 3/14/2021. Fed efile just acceped. TT says I must first file Fed before efile state. Wont let me efile state. Help!!!

Re: Unable efile State return after successfully efiled Fed return

jlukja — Sun, 14 Mar 2021 21:54:06 GMT

Same issue. CA return, desktop version of TT Premier. Going through the Review section again does not solve the problem. Phone tech support could not solve this. Please get the programmers on this to fix and update.

Re: Unable efile State return after successfully efiled Fed return

sulubat — Sun, 14 Mar 2021 22:16:16 GMT

Same problem with Mac download. Unable to efile Wisconsin return after federal efile is Accepted. Spent an hour screen-sharing with TurboTax support. Claimed federal system may not actually process returns on weekend. Right. Told me to try again on Monday and call again if it still doesn't work (and talk to someone else...)

Re: Unable efile State return after successfully efiled Fed return

Taxachusetts — Sun, 14 Mar 2021 22:27:46 GMT

I've had problems with e-filing state returns after successful filing of federal, not only this year, but in the past. I've printed my state return to mail and am seeking a refund of my $25 from Intuit. I will file my state return by mail in the future.

Unable efile State return after successfully efiled Fed return

Mark Bee — Mon, 15 Mar 2021 00:14:05 GMT

Having same problem with NY. E-filed federal and it will not allow me e-file NY by itself. Contacted TurboTax and they were of little-to-no help. They marked the case "complete" -- which is far from accurate, as issue is very much unresolved, and it still does not work. Told me to check back on Tuesday (might be resolved by then), or else use paper. Very poor.

Re: Unable efile State return after successfully efiled Fed return

Anonymous — Mon, 15 Mar 2021 22:26:12 GMT

I'm having the exact same issue as everyone else commenting here.

The note in this link that was posted by some else in this thread says an update on 3/19 will address this issue, so I'm going to check back then.

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-re[product key removed]g-my-federal-return/01/2064566

Re: Unable efile State return after successfully efiled Fed return

AZLeeson — Tue, 16 Mar 2021 18:14:51 GMT

Same issue here with a Mac download. I'll wait till after the 18th to see if the update as a previous user stated may fix the software glitch.

Re: Unable efile State return after successfully efiled Fed return

MaryM428 — Wed, 13 Apr 2022 18:17:27 GMT

TurboTax is aware of and investigating the issue with not being able to e-file the state after e-filing the federal.

Re: Unable efile State return after successfully efiled Fed return

Bodwhig — Wed, 17 Mar 2021 18:04:34 GMT

My Federal Return was efiled and accepted in February. I efiled my state return along with the fed taxes.

I efiled my state return was rejected. turbo tax said to repeat the computer input and re efile. Problem due to software on Turbo tax. I cannot get the system to re efile the state return after repeating input into state return. Initial efile attempt date was 2/20/2021

Re: Unable efile State return after successfully efiled Fed return

riskfocus — Wed, 17 Mar 2021 22:42:21 GMT

Several years ago, I filed Fed and State taxes at the same time. Then the feds rejected my return. It was easy to fix my Fed mistake -- but a big hassle to refile the state. So now I only file the state return AFTER the feds have accepted my return. BUT not TT won't let me do this! Says I must file the Fed first, even though I have filed and it was accepted. I can't efile my state return from TurboTax. ???? Help!!!

Re: Unable efile State return after successfully efiled Fed return

mccarty2 — Fri, 19 Mar 2021 19:50:06 GMT

I am unable to get information from Turbotax, and I may have to file the state return manually. I am unable to get any information from Turbotax.

Re: Unable efile State return after successfully efiled Fed return

AmyC — Fri, 19 Mar 2021 23:30:04 GMT

@mccarty2 What problem are you having? Have you updated the software with the new release?

Re: Unable efile State return after successfully efiled Fed return

thannagi — Fri, 19 Mar 2021 23:39:22 GMT

Thanks. the issue is resolved from Mar 19th update from Turbotax

Re: Unable efile State return after successfully efiled Fed return

Evra — Sat, 20 Mar 2021 20:14:52 GMT

I installed the software update (Mac desktop version) when prompted and am still asked to select a file method for my federal return (which was accepted already) before I can file my state. Any advice or workaround to efile state by itself?

Re: Unable efile State return after successfully efiled Fed return

Katina S — Sat, 20 Mar 2021 22:00:20 GMT

@Evra Did prepare your federal tax return with Turbo Tax. If you did, did you try selecting file by "mail" for your federal tax return? Keep in mind, Turbo Tax is not designed to file your state tax return as a standalone .

Re: Unable efile State return after successfully efiled Fed return

Evra — Sat, 20 Mar 2021 22:39:23 GMT

Hi Katina,

Thank you! I did prepare and e-file my federal tax return with Turbo tax and when I filed my federal return I clicked on the the "Do not e-file my state return now, I'll do it later" button. Unfortunately, now when I go to e-file the state return, I am asked to select a file option for the federal return again (though it has been accepted already). I can select file by mail for federal, but then I only have the option to file the state return by mail and not e-file. I thought the update I installed that was put out on Thursday was addressing this issue, but it seems I'm not having the same success as others in this discussion with similar challenges after updating.

Re: Unable efile State return after successfully efiled Fed return

MichelleLO — Sun, 21 Mar 2021 17:52:48 GMT

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Support will be able to confirm the status of what returns were electronically filed and assist you from there.

Please follow the instructions in this TurboTax FAQ to contact Customer Support: What is the TurboTax phone number?

@Evra

Re: Unable efile State return after successfully efiled Fed return

jlukja — Thu, 25 Mar 2021 01:17:15 GMT

You are still asked to select to e-file the Federal Return before you can e-file your State Return but your Federal Return will not be e-filed again. The program will show you that your Federal Return has already been e-filed and then will proceed with e-filing your State Return.

Re: Unable efile State return after successfully efiled Fed return

TaxLady1975 — Thu, 25 Mar 2021 17:44:11 GMT

I'm having the same issue on March 25th. Turbo has not been able to successfully resolve for me. Getting conflicting information from customer service people. Software is not performing as advertised. Consumer expects e-filing capability or notification as to why this operation can't be performed. Seeking refund for software.