topic Getting the error "Form TC-40W(1) Payer ID must be 14 characters long . . ." for Utah state return. Community indicates this is a known problem. When will it be fixed? in State tax filing

Getting the error "Form TC-40W(1) Payer ID must be 14 characters long . . ." for Utah state return. Community indicates this is a known problem. When will it be fixed?

mdargyle — Sun, 04 Apr 2021 06:11:32 GMT

I have verified the number is correct. The Turbotax Community has several postings on this problem indicating it is known, but has not been fixed. When will it be corrected?

Re: Getting the error "Form TC-40W(1) Payer ID must be 14 characters long . . ." for Utah state r...

AkinaLO — Mon, 05 Apr 2021 16:59:23 GMT

Please try removing the hyphens and then try changing the last 3 letters to lower case.

This help article will assist you with troubleshooting the issue.

What does Form TC-40w: payer ID must be 14 characters long without hyphens, you must go back to federal w-2 or 1099 to update the Employer/payer state withholding id mean

Re: Getting the error "Form TC-40W(1) Payer ID must be 14 characters long . . ." for Utah state r...

mdargyle — Wed, 14 Apr 2021 17:25:00 GMT

Thanks. That (entering lowercase "wth") solved the problem. I was unable to see this answer in previous threads, so I appreciate your answer.