topic Re: CA 540 software code error (Alimony) in State tax filing

CA 540 software code error (Alimony)

pedrake — Sun, 31 Jan 2021 17:54:33 GMT

I do not pay Alimony the federal worksheet reflects this. When I go to CA State 540 error check, It errors on alimony paid, SSN of person. There is no way around it. Will not allow me to file electronically. because of ongoing error.

Re: CA 540 software code error (Alimony)

pedrake — Fri, 05 Mar 2021 20:41:00 GMT

Still no solution. I can not e-file do to ongoing error. Very frustrating

Re: CA 540 software code error (Alimony)

MichelleLO — Mon, 08 Mar 2021 20:56:11 GMT

Please try to delete the form and see if that resolves the issue. You can find instructions for deleting a form here.

Re: CA 540 software code error (Alimony)

pedrake — Tue, 09 Mar 2021 18:40:06 GMT

Deleting the form mad no difference. I tried several times with no change.

Re: CA 540 software code error (Alimony)

LenaH — Tue, 09 Mar 2021 20:21:59 GMT

If you are getting this error message on your state return, please delete any information that may have transferred over from a previous year on your tax return.

Open your return.
Click on Tax Tools.
Click on Tools.
Click on Topic Search and search alimony.
Click on alimony or spousal support paid.
If you get to a summary page of alimony paid, use the trash can icon to delete the entry on the screen.
If you do not get to a summary page of alimony page, answer No on the Did you pay alimony to a former spouse in 2020? screen and follow the onscreen instructions.
This should eliminate the alimony error on your California return.

@pedrake

Re: CA 540 software code error (Alimony)

pedrake — Tue, 09 Mar 2021 21:39:55 GMT

No summary page. Selected no alimony paid. Same problem with CA 540. Federal form is fine. CA form still has the error.

Re: CA 540 software code error (Alimony)

LindseyLO — Wed, 10 Mar 2021 03:07:32 GMT

Have you tried clearing your cache and refreshing? This may help. Help with doing so has been provided by clicking here.

Re: CA 540 software code error (Alimony)

pedrake — Wed, 10 Mar 2021 16:21:12 GMT

I am using the download version. Still no resolve for this problem.

Re: CA 540 software code error (Alimony)

TerukoL — Wed, 10 Mar 2021 23:44:32 GMT

Since you are using the download version, please click one of the links below:

Using Windows Update to keep your system up-to-date

How to update Mac OS X

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.