topic Re: Virigina efile loop in State tax filing

Virigina efile loop

irishbear44 — Sat, 15 Feb 2020 17:18:43 GMT

Cannot efile Virgina. Constant loop stating "We need to make one more check" , press "continue" and I am brought to "transmit your returns"; select "transmit returns now" and I am brought back to "We need to make one more check."

VERY FRUSTRATING!! Problem now going on for over a week with no end in sight. Called customer support no help

Re: Virigina efile loop

AkinaLO — Tue, 18 Feb 2020 02:52:32 GMT

Please follow the instructions in the article below to troubleshoot a loop.

State Loop indicates TurboTax is "up to date" afte ...

Re: Virigina efile loop

ets_arlington — Mon, 08 Mar 2021 01:09:22 GMT

I'm having the exact same issue in 2021 and I've tried that suggested TTCleanState and it does not resolve the issue. The specific problem is NOT one where TT is trying to update the state - the message as the OP described is "We Need to Make One More Check"

When trying to efile a completed VA return - the loop repeats without any way to force override or continue.

Re: Virigina efile loop

DaraLO — Mon, 08 Mar 2021 01:24:57 GMT

@ets_arlington Please perform a manual update of your TurboTax software and try once again to e-file. Here are the manual update instructions: Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

If you're using TurboTax Online, sign out of your account and clear your browser's cache and cookies, then sign back in. Or, try using a different browser to continue with e-filing your tax return.