topic Re: State Filing issue in State tax filing

State Filing issue

klsheets — Wed, 03 Mar 2021 16:23:02 GMT

My state return was rejected and my federal return was accepted. I've followed the steps to correct and refile my state but I'm getting an error message saying state must be filed with Federal which it was using turbo tax. Error message below. When I go back to file taxes tab it shows Federal as accpeted and state as rejected.

Re: State Filing issue

KatrinaLO — Thu, 04 Mar 2021 02:33:01 GMT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Re: State Filing issue

klsheets — Fri, 05 Mar 2021 05:02:48 GMT

I've already spent 9+hours on the phone with tech support this week,so this solution is ultra frustrating.

Re: State Filing issue

TerukoL — Sat, 06 Mar 2021 02:42:09 GMT

We take your concern very seriously and wish to help address this. Unfortunately, in this public internet forum, we do not have direct access to your account, so you would need to contact our TurboTax customer support team again to assist you further.