topic Re: State Form in State tax filing

State Form

Brianb1 — Thu, 04 Jun 2020 02:01:13 GMT

My state shows up but when i click on start it does not do anything except telling me everything is up to date. It wont let me do my state taxes

Re: State Form

Forester — Thu, 04 Jun 2020 19:17:01 GMT

I have the same problem. Seems to show state download as being there, but no form, data, or processing of state information. When attempting to remove state download, it does not show as even being present. Need help to complete state form.

Re: State Form

linus1 — Fri, 05 Jun 2020 07:31:46 GMT

I am in the same boat. June 5th. Turbotax please help fix this issues. - Linus

Re: State Form

mesquitebean — Fri, 05 Jun 2020 08:39:42 GMT

I'll assume you are all using the desktop software (CD/download).

Is this the issue: Is it a state download update loop? If so, the FAQ below has a possible solution:

FAQ: State download update loop

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/00/1127787

If you otherwise need to talk to TurboTax Support, here's how to reach them:

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

You can use this contact form to get a phone number:
https://support.turbotax.intuit.com/contact

Re: State Form

tjbassoon — Tue, 09 Jun 2020 18:03:22 GMT

The loop you describe is accurate, however your solution did not solve the problem for me. removed all states, tried to re-download, still getting the loop.

Edit: maybe working now. I went back in and uninstalled all states a second time for both personal and business separately. Now my states are actually downloading.

Re: State Form

chirley1 — Fri, 12 Jun 2020 16:58:51 GMT

My purchase contained both federal and state returns but when I attempt to do my state I'm told I must Purchase a state program.

Re: State Form

linus1 — Fri, 12 Jun 2020 17:07:21 GMT

worked and issue resolved mesquitebean. thank you

Re: State Form

mesquitebean — Fri, 12 Jun 2020 22:20:27 GMT

@linus1 wrote:
worked and issue resolved mesquitebean. thank you

You're welcome. Good luck.

Re: State Form Ohio

chasb41504 — Thu, 18 Jun 2020 22:14:40 GMT

I want to finish and file my state taxes

Re: State Form Ohio

CatinaT1 — Sat, 20 Jun 2020 13:26:28 GMT

Are you having a problem? Why are you not able to do this?