topic Starting downloaded State in State tax filing

Starting downloaded State

keinn1 — Sun, 19 Apr 2020 02:02:55 GMT

I've reached Your State Returns, clicked Start next to the state selection. I got a message to save the file and then another message saying the State program was up to date. I click Start and it takes me back to the save the file and program up to date again. I can't seem to initiate the State program to work on it. I'd appreciate a solution to their loop.

Many thanks.

Re: Starting downloaded State

Anonymous — Sun, 19 Apr 2020 05:02:42 GMT

I'm sorry I can't offer a solution as this has been happening to me almost daily since I filed my taxes 4 days ago. I've emailed TT twice and they have not responded. I am FRUSTRATED and there doesn't seem to be anyone who can answer/fix the problem. My hope is that someone will see that this problem is not exclusively to me, and fix it.

Re: Starting downloaded State

keinn1 — Sun, 19 Apr 2020 07:22:07 GMT

Mommabee6.

Thank you for the suggestion. Big help.

Best wishes to you,

keinn$1