topic Re: Declaration to E-file Your State (NY) in State tax filing

Declaration to E-file Your State (NY)

wcl31 — Sun, 29 Mar 2020 03:22:47 GMT

In the 'I have read the certification above and agree' section,

I can check the Spouse checkbox but not the Taxpayer checkbox.

Please advice.

Thanks.

Re: Declaration to E-file Your State (NY)

ekorchnj1017 — Sun, 29 Mar 2020 14:59:31 GMT

I'm having same issue.

Re: Declaration to E-file Your State (NY)

connieleungny — Sun, 29 Mar 2020 18:53:59 GMT

Having the same issue, can not declare for Taxpayer. The check box keep disabling.

Turbo Tax team - please help!

Re: Declaration to E-file Your State (NY)

lil_ny — Sun, 29 Mar 2020 20:51:19 GMT

I am having the same issue. Has anyone found a solution to this?

Re: Declaration to E-file Your State (NY)

NYFiler1 — Sun, 29 Mar 2020 20:51:52 GMT

I am having the same issue Turbo Tax. Please fix so I can file. Thanks.

Re: Declaration to E-file Your State (NY)

mbushuk — Sun, 29 Mar 2020 23:08:45 GMT

I am having the same issue. Please advise/fix this bug. Thanks

Re: Declaration to E-file Your State (NY)

acarmona — Mon, 30 Mar 2020 00:21:47 GMT

I'm having this issue same issue.

Support folks please reply with resolution. None of us filing jointly can e-file at this time.

Re: Declaration to E-file Your State (NY)

connieleungny — Mon, 30 Mar 2020 00:39:01 GMT

Was on the phone with them for one hr+, no immediate resolution. They will need to investigate but seem like a bug.... hopefully they will be able to resolve soon!

Re: Declaration to E-file Your State (NY)

TheOnlyLilo626 — Mon, 30 Mar 2020 00:42:16 GMT

Same issue here. Tax Payer box can't be checked (it becomes unchecked when I click Continue).

We need help from Turbo Tax support on this issue.

Let us know how to fix or if you're pushing an update to fix this. If so, when can we expect this update?

Thanks.

Re: Declaration to E-file Your State (NY)

vschiavo — Mon, 30 Mar 2020 01:24:18 GMT

I am having the same issue...until this is fixed can't file my 2019 Federal or NY returns so I can show updated income information to the IRS for the upcoming stimulus payout.

Re: Declaration to E-file Your State (NY)

sconverse — Mon, 30 Mar 2020 15:17:51 GMT

I have the same urgency - need to get my 2019 federal return filed so the IRS has my current address and direct deposit account for the stimulus. I went back to File Return and unselected the New York e-file. Was able to e-file federal (and my other state) and will come back to New York when TurboTax fixes this silly bug. Kind of ironic that in the state where e-file is required for returns prepared in TurboTax YOU CAN'T E-FILE!

Re: Declaration to E-file Your State (NY)

vschiavo — Mon, 30 Mar 2020 16:55:11 GMT

Thanks for sharing...I will try that same tactic so at least I can get my Federal return filed.

Re: Declaration to E-file Your State (NY)

ejehob — Mon, 30 Mar 2020 23:01:59 GMT

Same here. It's not letting me check that box.

When I click through to the Forms view, on IT-203 it's putting my spouse's name under "Your First Name and Initial, Your Last Name" and then it's blank under "Spouse's First Name and Middle Initial, Spouse's Last Name". My name doesn't appear anywhere on that form, and normally it appears first. The form doesn't let me edit any of these fields.

My income is via self-employment, whereas my spouse has W2's, maybe that is tripping it up somehow.

Re: Declaration to E-file Your State (NY)

Anonymous — Tue, 31 Mar 2020 00:44:47 GMT

Having the same issue, called support, they had me reinstall the software, same problem now. I was able to file federal forms. They told me if issue persisted I would have to print and mail my NY return.

Re: Declaration to E-file Your State (NY)

fenglisa — Tue, 31 Mar 2020 01:39:23 GMT

I have the same issue here. I can't continue. Is it a bug in the software?

Re: Declaration to E-file Your State (NY)

rmgtax — Tue, 31 Mar 2020 17:40:56 GMT

Same issue. Very Frustrating. How can Intuit charge for a program that doesn't work for New York? Fraud

Re: Declaration to E-file Your State (NY)

mtftest — Tue, 31 Mar 2020 19:20:04 GMT

Same issue still present. 3/31/20

Re: Declaration to E-file Your State (NY)

Wasted_Time — Tue, 31 Mar 2020 23:02:49 GMT

Just spent a long time with support. Had me install a downloaded version of Turbotax which did not work. Same error. Then he had me install a downgraded version and try to download the state file, which did not download. Then he tried to tell me the problem was with my computer, maybe too many programs running or a virus. I insisted nothing else had a problem except turbotax and it was a bug. At this point I was hung up on.

Re: Declaration to E-file Your State (NY)

mtftest — Tue, 31 Mar 2020 23:58:01 GMT

I spent an hour or so. They have promised to start an investigation and get back. We will see. They had me run it on chrome instead of explorer, no change.

Re: Declaration to E-file Your State (NY)

sconverse — Wed, 01 Apr 2020 01:25:25 GMT

Two things:

It looks like TurboTax has accepted that this is a bug and plans to have it fixed on or around 4/2/2020.
I found a workaround for my situation and filed my NY return. In case anyone else had the same situation, here's a quick description: My wife and I were part-year residents of NY in 2019 and she was the only one of the two of us with NY wage income, so I indicated that only she ("Spouse" on our federal return) had NY-based income. That's what I think caused the problem. So I went back and said that we both had NY income and that solved the problem! Nothing else changed, and once I worked through some odd stuff regarding 2020 estimated taxes, I was able to e-file successfully. So this could be a workaround for anyone in the same or similar situation who doesn't want to wait for the TT fix...