topic State Download in State tax filing

State Download

ahening1 — Thu, 13 Feb 2020 00:20:09 GMT

When starting the state return it says it will download, then says the software is up to date. But when I press it to continue to state the State return, it will not let me continue. I just need a single state- Arizona.

Re: State Download

Kat — Thu, 13 Feb 2020 02:51:21 GMT

I'm sorry you're experiencing this difficulty. This is a known issue and TurboTax has issued the FAQ linked below to assist users. Please follow these instructions, which should resolve your issue.

State Loop indicates TurboTax is up-to-date after updating but won't allow you to install your state

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Re: State Download

ahening1 — Sun, 16 Feb 2020 17:35:22 GMT

I just used a different computer and it worked