topic Re: utah state return in State tax filing

utah state return

zempter — Mon, 10 Feb 2020 04:47:01 GMT

i filed my federal return and then it says it transferred the filing info to my utah state return. when i try to efile the state return it says the filing status doesn't match the federal return and i can't efile. when i tried to review the state return, it doesn't have any entries transferred from the federal return and i have no way to edit the state return. how do i resolve this?

Re: utah state return

aaa324 — Mon, 10 Feb 2020 05:13:41 GMT

Having issues too, it won't let me file electronically. AND!! online it gives me a return, but when i installed from my disc, the purchased version gave me a return of $0

I'm wondering if there's a bug in the Utah State Tax

Re: utah state return

KathrynG3 — Mon, 10 Feb 2020 20:56:24 GMT

First, on the outside chance that you do not need to file a Utah return, click here for who must file Utah TC-40.

Second, I recommend going through a systems check and program update.

Start by closing and re-opening the program.
Check that your device meets system requirements. (If it does not, I recommend trying on another device. If you are using the Desktop version, the CD can be downloaded on up to 5 devices.)
Update the program and clear the cache & cookies
- For Online, follow these steps:
  - Sign out of TurboTax
  - Clear cache & cookies, which in general is done by holding down Ctrl+Shift+Del. Under the Basic tab, clear data for at least 24 hours, but preferably 7 days
  - Close your browser window
  - Re-open TurboTax, preferably in Chrome
- For Desktop, if the state is not populating, I recommend doing a manual update and then re-downloading the State for Windows; for Mac

Re: utah state return

bboy13 — Mon, 10 Feb 2020 21:11:57 GMT

Had the same issue. It was due to TT stating I was not a full year resident. To correct it, I did the following:

Clicked on Forms.

Chose Info Worksheet, under Utah Inividual

Clicked the checkbox for full year resident in Part II - Resident Status.

You can then click Step-by-step to go back.

Re: utah state return

lscooper — Thu, 12 Mar 2020 03:52:32 GMT

I'm having the same problem.