topic Realize it is their software as I got the same message wh... in State tax filing

4 errors & can't file. "What-if Worksheet" re: child tax credit & earned income credit, 2 errors each, not requested. Can't find worksheet showing info.

jon10 — Thu, 06 Jun 2019 15:56:39 GMT

When running check, these errors come up with the "Federal Information Worksheet". "Part III - Dependent/Earned Income..." is totally blank

Got the same message when running check after updating la...

orchid9 — Thu, 06 Jun 2019 15:56:40 GMT

Got the same message when running check after updating latest files in TurboTax. Prior to that I did not have this message. I am not filing for any child tax credit.

Realize it is their software as I got the same message wh...

jon10 — Thu, 06 Jun 2019 15:56:42 GMT

Realize it is their software as I got the same message when trying to file my sister's return. I assume Intuit will notice the problem and fix the software. At least it's early in the year!

Unfortunately, I needed to file my taxes early.

orchid9 — Thu, 06 Jun 2019 15:56:43 GMT

Unfortunately, I needed to file my taxes early.

I am having the same issue and it's really annoying given...

melmason — Thu, 06 Jun 2019 15:56:44 GMT

I am having the same issue and it's really annoying given what we pay for this software and that we have to wait ungodly amounts of time for it to constantly update each time the software is opened. PLEASE FIX THIS GLITCH!!!!!!!!!!

I'm getting the same error....it's really annoying and I'...

jo_john91 — Thu, 06 Jun 2019 15:56:45 GMT

I'm getting the same error....it's really annoying and I've already paid for the efile so they better update it quickly.

same error here. Assuming software is the fault.

david-eric-johns — Thu, 06 Jun 2019 15:56:47 GMT

same error here. Assuming software is the fault.

Same as above for me. This blows! Waste of time trying t...

JAZ — Thu, 06 Jun 2019 15:56:48 GMT

Same as above for me. This blows! Waste of time trying to fix it on my end. FIX THIS GLITCH quickly or I will use HR software next year.

Me too!

ptlinva — Thu, 06 Jun 2019 15:56:50 GMT

Me too!

Same problem here. I have been banging my head trying to...

joshwilson — Thu, 06 Jun 2019 15:56:51 GMT

Same problem here. I have been banging my head trying to figure this damn thing out!

Same problem with ours too. How do we get around it?

hartt — Thu, 06 Jun 2019 15:56:53 GMT

Same problem with ours too. How do we get around it?

I just posted a potential workaround here: https://ttlc.intuit.com/questions/4198384-what-if-worksheet-re-child-tax-credit-earned-income-credit-error-if-you-are-not-claiming-the-eic-i-have-found-a-workaround">https://ttlc.intuit.com/questions/4198384-what-if-worksheet-re-child-tax-credit-earned-income-credit-error-if-you-are-not-claiming-the-eic-i-have-found-a-workaround</a>

Today's update broke the software & is causing this. They...

levisncap89 — Thu, 06 Jun 2019 15:56:56 GMT

Today's update broke the software & is causing this. They're aware of and working on fixing the problem, but until they do, it is not going to work. Best suggestion is just stop trying to e-file until they get it fixed. Honestly, there is no telling what else they broke. See link below:

https://ttlc.intuit.com/questions/4196627

Just posted a workaround https://ttlc.intuit.com/questions/4198384-what-if-worksheet-re-child-tax-credit-earned-income-credit-error-if-you-are-not-claiming-the-eic-i-have-found-a-workaround">https://ttlc.intuit.com/questions/4198384-what-if-worksheet-re-child-tax-credit-earned-income-credit-error-if-you-are-not-claiming-the-eic-i-have-found-a-workaround</a>