topic I should have one state return included. I did not save the info I entered and after a power cut Turbo tax is asking me to pay for the state. How do I get it back? in State tax filing

I should have one state return included. I did not save the info I entered and after a power cut Turbo tax is asking me to pay for the state. How do I get it back?

cbarratt1000 — Thu, 06 Jun 2019 09:39:55 GMT

My Turbotax premier gives me one state return. I started entering info but did not save it. There was a power cut overnight. When I start Turbotax again it is asking me to pay for the state. How do I get it back?

Your best recourse would be to contact our Product Suppor...

CDJohnK — Thu, 06 Jun 2019 09:39:57 GMT

Your best recourse would be to contact our Product Support and have them speak to you about a resolve. They should be able to help you reenact your state software.

https://support.turbotax.intuit.com/contact/

I am not sure if you can recover any lost data if it was not previously not saved or lost due to a power outage but you can speak to them about the possibility.

Please get back to me and let me know if this does help.