https://ttlc.intuit.com/community/state-taxes/discussion/why-does-it-say-zero-by-my-state-return/01/83893#M2408 <P>I think the turbo tax site is alittle giltchy because, I filed my state return and on all the downloadable paper work says I will&nbsp;getting&nbsp;a refund but where the state refund amount is on turbo tax it still says zero . I went back and reviewed everything and nothing is out of place , is there an option to fix this ?</P><P>&nbsp;<BR /></P> Sat, 01 Jun 2019 03:14:24 GMT pariah555666 2019-06-01T03:14:24Z https://ttlc.intuit.com/community/state-taxes/discussion/why-does-it-say-zero-by-my-state-return/01/83893#M2408 <P>I think the turbo tax site is alittle giltchy because, I filed my state return and on all the downloadable paper work says I will&nbsp;getting&nbsp;a refund but where the state refund amount is on turbo tax it still says zero . I went back and reviewed everything and nothing is out of place , is there an option to fix this ?</P><P>&nbsp;<BR /></P> Sat, 01 Jun 2019 03:14:24 GMT https://ttlc.intuit.com/community/state-taxes/discussion/why-does-it-say-zero-by-my-state-return/01/83893#M2408 pariah555666 2019-06-01T03:14:24Z https://ttlc.intuit.com/community/state-taxes/discussion/if-it-says-zero-your-probably-not-done-filing-your-taxes/01/83900#M2409 If it says zero your probably not done filing your taxes or you missed something during the process look back and review it before looking for more help Sat, 01 Jun 2019 03:14:26 GMT https://ttlc.intuit.com/community/state-taxes/discussion/if-it-says-zero-your-probably-not-done-filing-your-taxes/01/83900#M2409 chelo21899 2019-06-01T03:14:26Z https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3154862#M154011 <P>I have the same exact problem and I've reviewed all the math numerous times.&nbsp; State return via turbo tax website stating $0, but printed copy has refund amount.&nbsp; Also, it showed it was filed.&nbsp; How is this issue corrected on the website?</P> Wed, 31 Jan 2024 07:08:26 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3154862#M154011 Searchtrack 2024-01-31T07:08:26Z https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3158676#M154222 <P><SPAN style="background-color:inherit;color:rgb(45,51,56);font-size:10.5pt;">Were you able to solve your issue? </SPAN><SPAN style="background-color:inherit;color:rgb(45,51,56);font-size:9.5pt;">Try closing TurboTax, clear your </SPAN><A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank"><SPAN style="background-color:inherit;font-size:9.5pt;">Cache</SPAN></A><SPAN style="background-color:inherit;color:rgb(54,77,201);font-size:9.5pt;"> and </SPAN><A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank"><SPAN style="background-color:inherit;font-size:9.5pt;">Cookies</SPAN></A><SPAN style="background-color:inherit;color:rgb(54,77,201);font-size:9.5pt;">, </SPAN><SPAN style="background-color:inherit;color:rgb(45,51,56);font-size:9.5pt;">and reopen TurboTax.&nbsp;&nbsp;</SPAN><SPAN style="color:rgb(45,51,56);font-size:9.5pt;">&nbsp;</SPAN></P> <P><SPAN style="background-color:inherit;color:rgb(45,51,56);font-size:9.5pt;">&nbsp;</SPAN><SPAN style="color:rgb(45,51,56);font-size:9.5pt;">&nbsp;</SPAN></P> <P><SPAN style="background-color:inherit;color:rgb(45,51,56);font-size:10.5pt;">If not, please call TurboTax Customer service.  Here is a link:  </SPAN><A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank"><SPAN style="background-color:inherit;font-size:10.5pt;">Turbo Tax Customer Service</SPAN></A><SPAN style="color:windowtext;font-size:11pt;">&nbsp;</SPAN></P> Thu, 01 Feb 2024 15:42:00 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3158676#M154222 CatinaT1 2024-02-01T15:42:00Z https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3168095#M154884 <P>After my state return information didn't show on the website, the following day I signed in and everything was appearing.&nbsp; Logout and wait 24 hours and log back in.&nbsp; Also, try clearing cookies and cache and logging out and back in.&nbsp; Hope this helps<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Mon, 05 Feb 2024 19:09:20 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3168095#M154884 Searchtrack 2024-02-05T19:09:20Z https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3334836#M165173 <P>Same here and using the mac desktop software, no luck in changing it....</P> Mon, 15 Apr 2024 13:49:58 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3334836#M165173 mechandi 2024-04-15T13:49:58Z https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3341514#M165525 <P>If the paperwork is correct, that is what is filed. The meter does not affect the actual tax return and paperwork. It was removed for some versions this year.</P> <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/3626308">@mechandi</a></SPAN>&nbsp;</P> Tue, 16 Apr 2024 15:50:55 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3341514#M165525 AmyC 2024-04-16T15:50:55Z https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3353685#M165997 <P>check the your state online site not with IRS</P> Mon, 29 Apr 2024 02:46:00 GMT https://ttlc.intuit.com/community/state-taxes/discussion/re-why-does-it-say-zero-by-my-state-return/01/3353685#M165997 Tinongsky 2024-04-29T02:46:00Z