topic 2024 desktop already purchased - need to download for new pc - appearing on my product list but d/l not working in State tax filing

2024 desktop already purchased - need to download for new pc - appearing on my product list but d/l not working

jrenz12 — Mon, 23 Feb 2026 18:20:44 GMT

Re: 2024 desktop already purchased - need to download for new pc - appearing on my product list but d/l not working

DoninGA — Mon, 23 Feb 2026 18:22:36 GMT

Go to this TurboTax website click on 2024 and download the desktop edition you purchased - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

Re: 2024 desktop already purchased - need to download for new pc - appearing on my product list but d/l not working

jrenz12 — Mon, 23 Feb 2026 18:30:30 GMT

I
already tried this. My product is showing but when I click on the download nothing happens

Re: 2024 desktop already purchased - need to download for new pc - appearing on my product list but d/l not working

DoninGA — Mon, 23 Feb 2026 18:52:00 GMT

@jrenz12 wrote:

I
already tried this. My product is showing but when I click on the download nothing happens

Clear cache and cookies on your web browser. Or change your browser to one of these that you are not currently using, Google Chrome, Mozilla Firefox or Microsoft Edge

I just went to that website and downloaded a file. It loaded into my Download directory immediately.