topic 2024 CA state download Home & Business not found in State tax filing

2024 CA state download Home & Business not found

kel36049 — Tue, 14 Oct 2025 00:17:19 GMT

I'm not able to prepare the state return. I purchased my Premier 2024 Desktop through the employee purchase program. I upgraded and paid $15 to Home & Business no problem. I was able to prepare my federal. The original included the state but everytime I start the state it goes into a never ending loop. I opted to purchase a standalone state CA download. I have the order confirm but no license code; it keeps telling me the same message: downloaded and updated but does not load. I've been at this for two days. I tried the fix, cleanstateby removing the state but still no download. Everytime I call AI hangs up on me.

Re: 2024 CA state download Home & Business not found

VolvoGirl — Tue, 14 Oct 2025 00:22:42 GMT

There is no "standalone state program". It is included in Premier and Home & Business. Did you pay the $45 to buy an additional state download? You don't get a License Code for state. I have Home & Business. I haven't seen any posts having trouble downloading the state. Here's a FAQ for it.......

State install looping error…..
https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/state-install-e-file-update-loop-state-installed-e/L0heOIxUQ_US_en_US?uid=lqg41sa5

By the way, why did you upgrade to Home & Business? All the Desktop programs have all the same forms. You just get more help in the higher version.