efiling problem today

patamelia — Fri, 20 Sep 2024 16:18:39 GMT

Hi,

Today when I got up to the transmit returns button, Turbotax crashed. Had to restart and it asked if it could try to repair, it didn't work. Then I restarted the tax return again and it went through till the end. When I pressed the the transmit returns now, nothing happened. Got blank screen when I asked for Efile status got no Email. So after trying to call Turbotax and getting garbled talking person on the phone, I tried to start again with backup copy of tax and had same result.

At some point I got a form asking for a recommendation and explanation and I wrote my problem and later got a Thank you for using Turbotax and mentioning that the IRS allows taxpayers to file a max of 5 returns and my phone number was associated with 5 returns.

Does this mean I sent in 5 returns? What can I do? Must I call IRS? It seems all of my attempts may have worked without sending an email, but I am not sure. The efile status always had a blank screen and no email was received. Helppp!!!

Thanks for any help!!

Re: efiling problem today

Anonymous_ — Fri, 20 Sep 2024 16:35:52 GMT

Contact Support.

What is the TurboTax phone number? (intuit.com)

topic Re: efiling problem today in State tax filing

efiling problem today

Re: efiling problem today