topic Re: E-file status update not working TT 2023 Home & Biz in State tax filing

E-file status update not working TT 2023 Home & Biz

multijfgtt — Sun, 15 Sep 2024 00:14:12 GMT

I e-filed my Federal and State returns several days ago and I received an email message from TurboTax indicating that my returns were rejected. The efile status in the software is not updating and it does not provide an option to resubmit the returns. The efile status in the Turbo Tax program is "pending" eventhough the returns have been rejected. The prgoram had the same problem last year and requires an update from Turbo Tax. I can see several reports of this issue so I am wondering why it hasn't been resolved. And what I can do to resubmit my efile.

Re: E-file status update not working TT 2023 Home & Biz

Anonymous_ — Sun, 15 Sep 2024 12:48:52 GMT

What is the TurboTax phone number? (intuit.com)

Re: E-file status update not working TT 2023 Home & Biz

multijfgtt — Sun, 15 Sep 2024 17:34:22 GMT

[phone number removed]

Re: E-file status update not working TT 2023 Home & Biz

Anonymous_ — Sun, 15 Sep 2024 17:35:39 GMT

You would have to contact Support; they will not call you.

Re: E-file status update not working TT 2023 Home & Biz

multijfgtt — Sun, 15 Sep 2024 18:40:05 GMT

I tried responding with the intuit phone number but it was removed. If you search Turbo Tax support, you should be able to locate the phone number.

Re: E-file status update not working TT 2023 Home & Biz

Anonymous_ — Sun, 15 Sep 2024 18:43:12 GMT

(800) 446-8848

Re: E-file status update not working TT 2023 Home & Biz

Anonymous_ — Sun, 15 Sep 2024 18:43:50 GMT

@multijfgtt wrote:

I tried responding with the intuit phone number but it was removed.

It's the spam filter.

Re: E-file status update not working TT 2023 Home & Biz

multijfgtt — Sun, 15 Sep 2024 20:01:01 GMT

I thought you were asking me for the phone number. I have wasted plenty of time with TT support on the phone. No resolution.