https://ttlc.intuit.com/community/state-taxes/discussion/i-am-currently-trying-to-type-in-the-information-on-the-1099-r-fields-and-it-will-not-let-me-type-in/01/380335#M16583 Tue, 04 Jun 2019 00:52:08 GMT l-crayton 2019-06-04T00:52:08Z https://ttlc.intuit.com/community/state-taxes/discussion/i-am-currently-trying-to-type-in-the-information-on-the-1099-r-fields-and-it-will-not-let-me-type-in/01/380335#M16583 Tue, 04 Jun 2019 00:52:08 GMT https://ttlc.intuit.com/community/state-taxes/discussion/i-am-currently-trying-to-type-in-the-information-on-the-1099-r-fields-and-it-will-not-let-me-type-in/01/380335#M16583 l-crayton 2019-06-04T00:52:08Z https://ttlc.intuit.com/community/state-taxes/discussion/note-buttons-that-don-t-work-or-fields-that-don-t-allow/01/380338#M16584 <P></P><P> </P><P> <SPAN>Note:&nbsp; <B>Buttons that don’t work or fields that don’t allow entry</B></SPAN> </P> <P> <SPAN>If you are using <B>Turbo Tax Online</B>, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly.&nbsp; The easiest way around this is to <B>simply use a different web browser</B>.&nbsp; You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari.&nbsp;&nbsp; If you need to install another browser, be sure to go to the trusted home site for the software for security reasons.</SPAN> </P> <P> <SPAN>If you are using the <B>Turbo Tax Phone App</B>, then try opening Turbo Tax in the browser window on your phone.&nbsp; It will use the same login information but may display the page better. </SPAN> </P> <P>If this does not resolve the error, please post with the error message or the page where it happens, as this will help determine the best way to make a correction.</P> <P>&nbsp;</P> <P></P> Tue, 04 Jun 2019 00:52:10 GMT https://ttlc.intuit.com/community/state-taxes/discussion/note-buttons-that-don-t-work-or-fields-that-don-t-allow/01/380338#M16584 TeresaM 2019-06-04T00:52:10Z